Business Traineeship - Medical Practice Ulverstone

IntoWork; Ulverstone; In loco; AUD 30.000 - 39.000; Tempo pieno

Descrizione del lavoro

Work & Training, in partnership with a valued host employer, seeks a motivated Certificate III in Business Trainee to join a high-volume medical practice in Ulverstone, Tasmania. You will gain a nationally recognised qualification while handling front-desk administration in a fast-paced doctor's surgery.

Join a supportive team, develop administration and customer service skills, and contribute as the first contact for patients in a professional healthcare environment.

Competenze

• Excellent communication and customer service skills.
• Comfortable using computers and learning new systems.
• Strong organisational and time management abilities.

Mansioni

• Manage reception duties face-to-face and over the phone.
• Greet and assist patients professionally and compassionately.
• Schedule appointments and maintain accurate records.
• Assist with general administrative tasks, filing and data entry.
• Respond to enquiries and direct patients appropriately.

Conoscenze

Customer service

Communication

Time management

Multitasking

Formazione

Certificate III in Business

Strumenti

MS Office

Descrizione del lavoro

Launch your administration career in a busy and rewarding healthcare environment.

Work & Training, in partnership with one of our valued host employers, is seeking a motivated and professional Certificate III in Business Trainee to join a high-volume medical practice in Ulverstone.

This is an excellent opportunity to gain a nationally recognised qualification while working in a fast-paced doctor's surgery where no two days are the same. You will be part of a supportive team, developing valuable administration and customer service skills while providing an important first point of contact for patients.

About the Role

This is a busy and varied position that requires someone who can remain calm under pressure, juggle multiple tasks, and confidently manage competing priorities throughout the day. The successful applicant will be working in a professional healthcare environment where excellent customer service, attention to detail, and strong organisational skills are essential.

What You'll Be Doing

• Managing reception duties both face-to-face and over the phone.
• Greeting and assisting patients in a professional and caring manner.
• Scheduling appointments and maintaining accurate records.
• Supporting the team with general administrative tasks, filing, and data entry.
• Responding to enquiries and directing patients appropriately.
• Prioritising tasks effectively in a fast-paced environment with frequent interruptions.
• Maintaining confidentiality and professionalism at all times.

What We're Looking For

To be successful in this role, you will:

• Have excellent communication and customer service skills.
• Be confident using computers and learning new systems.
• Have strong organisational and time management skills.
• Be able to multitask and adapt quickly to changing priorities.
• Remain calm and professional during busy periods.
• Enjoy working as part of a team while also being able to work independently when required.
• Bring a positive, mature, and enthusiastic attitude to the workplace.
• Have a genuine interest in administration and healthcare.
• Have a drivers licence and ability to obtain a Working With Vulnerable People licence.

What You Can Expect

• Complete a Certificate III in Business while working full-time.
• One-on-one training delivered in the workplace by experienced trainers.
• Full-time employment from day one with paid annual leave and entitlements.
• Ongoing support and mentoring from your supervisor and dedicated Employment Consultant.
• Valuable experience within a respected medical practice.
• A welcoming, professional, and supportive team environment.
• Opportunities to build skills that can lead to a long-term administration career.

Quick Facts

Employer: Work & Training (hosted to our valued client)

Location: Ulverstone, Tasmania

Qualification: Certificate III in Business

Training: One-on-one workplace-based training

Wage: National Training Wage applies

Leave: 4 weeks paid annual leave per year

If you're organised, customer-focused, and thrive in a busy environment where multitasking is essential, we'd love to hear from you.

We are committed to supporting National Reconciliation efforts through the implementation of our Reconciliation Action Plan, fostering respectful relationships and creating meaningful opportunities with Aboriginal and Torres Strait Islander peoples