Business Technology Analyst: Drive Digital Transformation

Dooleys Clubs; Sydney; On-site; AUD 110,000 - 130,000; Full time

Job summary

Dooleys Lidcombe Catholic Club in Sydney, NSW is seeking an experienced Business Technology Analyst to support analysis, optimisation and continuous improvement of business processes, information systems and technology solutions.

You will work with business stakeholders, ICT teams and external technology providers to understand needs, define requirements, and support implementation of technology solutions including AI-enabled capabilities.

Qualifications

• Tertiary qualification in Information Systems, Business Analysis, or a related field.
• Demonstrated experience in a business or systems analysis role within an IT or operational environment.
• Experience with enterprise systems (CRM, ERP, HR, Finance, POS, or membership management).
• Hospitality/club/service environment experience is desirable.
• Compliance with Responsible Service of Alcohol and Responsible Conduct of Gaming.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder engagement abilities.
• Attention to detail and ability to translate business needs into technical requirements.
• Understanding of data reporting tools and database concepts (SQL, Power BI).

Responsibilities

• Engage with stakeholders to identify and document business requirements across processes and systems.
• Conduct interviews and workshops to define detailed functional and non-functional requirements.
• Analyse business processes and information flows to identify inefficiencies and opportunities.
• Translate requirements into functional specs and system requirements for ICT teams.
• Evaluate technology solutions against business needs and recommend improvements.
• Analyse data requirements and improve data quality, reporting capabilities.
• Support BI reporting and analytics using Qlik, Power BI, or similar tools.
• Identify opportunities for automation and AI-aligned technologies.
• Assist with testing, validation and deployment of tech enhancements.
• Support change management and knowledge transfer for new systems.

Skills

Business analysis

Stakeholder engagement

Data analysis

Process mapping

Requirements documentation

System integration

Problem solving

Education

Bachelor's degree in Information Systems

Business Analysis certification

Tools

SQL

Power BI

Qlik

CRM

ERP

Job description

Dooleys Lidcombe Catholic Club in Sydney, NSW is seeking an experienced Business Technology Analyst to support analysis, optimisation and continuous improvement of business processes, information systems and technology solutions.

You will work with business stakeholders, ICT teams and external technology providers to understand needs, define requirements, and support implementation of technology solutions including AI-enabled capabilities.