Business Systems & Change Analyst: AI & Automation

Lorica Partners Pty

Sydney

On-site

AUD 90,000 - 120,000

Full time

7 days ago

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Job summary

Lorica Partners Pty is seeking a Business Systems & Change Analyst in Sydney CBD to drive improvements across systems, processes, reporting, automation and AI-enabled productivity. This newly created role focuses on implementing, testing, training, documenting and embedding changes to make the team more effective and scalable.

You will work with leadership, advisers, client service teams and technology partners to deliver impactful projects, improve adoption, and enhance operational visibility

Qualifications

Experience with Microsoft 365 and business systems improvement.
Strong documentation and training skills.
Excellent stakeholder management.
Delivery-focused mindset.
Experience with Salesforce, AI tools or change management methodologies will be highly regarded.

Responsibilities

Implement approved process, system and workflow improvements
Coordinate testing and rollout activities
Develop training materials and user guides
Improve adoption of new systems and ways of working
Enhance reporting and operational visibility
Support data quality and governance initiatives
Help evaluate and implement productivity, automation and AI solutions
Manage implementation activities across multiple projects

Skills

Microsoft 365

Business systems

Process improvement

Documentation and training

Stakeholder management

Delivery mindset

Tools

Salesforce

AI tools

Change management methodologies

Job description

You will work with leadership, advisers, client service teams and technology partners to deliver impactful projects, improve adoption, and enhance operational visibility

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