Business Support Officer Operations

Marion; Adelaide; On-site; AUD 86,000 - 105,000; Full time

Benefits offered by this job

7 weeks leave

17.5% leave loading

Parental leave entitlements

Income protection insurance

Corporate wardrobe allowance

Health & wellbeing initiatives

Fitness Passport access

Job summary

City of Marion is seeking a permanent, full-time Business Support Officer, Operations, based at the City Services facility in Mitchell Park. You will work across the Operations Division delivering high-level administrative and business support.

Coordinate customer requests, reporting and systems with operational staff and contractors, contributing to continuous improvement and positive community outcomes.

Qualifications

• Certificate IV in Business Administration, Local Government or related discipline desirable.
• Experience providing admin and business support in a busy environment.
• Strong communication and interpersonal skills with stakeholders.

Responsibilities

• Coordinate customer requests, reporting and systems for the Operations Division.
• Provide high-level administrative support to multi-team projects.
• Assist with process improvement and timely delivery of services.

Skills

Organisational skills

Communication skills

Interpersonal skills

Prioritisation

Attention to detail

Problem solving

Stakeholder management

Education

Certificate IV in Business Administration, Local Government or related discipline

Tools

MS Office suite

Databases

Corporate systems

Job description

Job Reference: req36
Employment type: Permanent
Applications close: 06/10/2026

• Permanent Position – Starting at $95,358.55 per annum + Super
• 7 weeks leave (4 weeks annual leave, 12 RDOs and 3 wellbeing days)
• Play a key role in coordinating operational activities, customer requests and business processes.

At the City of Marion, we're committed to creating a liveable, sustainable community where our people and residents thrive. The Operations Division plays a vital role in delivering essential services to our community, and the Business Support Officer, Operations provides valuable administrative, operational and business support to help keep these services running efficiently.

This is an excellent opportunity for an organised and motivated professional who enjoys working across multiple teams, coordinating business processes, supporting operational activities and contributing to continuous improvement. If you have strong communication skills, attention to detail and a passion for delivering high-quality customer service, we’d love to hear from you.

About the Role

This is a permanent, full-time position based at our City Services facility in Mitchell Park.

The Business Support Officer, Operations provides high-level administrative and business support across the Operations Division, helping to keep services, processes and projects running smoothly. Working closely with operational leaders, field staff, contractors and the community, you’ll coordinate customer requests, reporting, systems and operational activities while contributing to continuous improvement and positive community outcomes.

What You’ll Bring:

• Strong organisational, communication and interpersonal skills.
• Experience providing administrative and business support in a busy environment.
• Ability to manage competing priorities and meet deadlines.
• Strong attention to detail, problem-solving and analytical skills.
• Confidence using Microsoft Office, databases and corporate systems.
• A customer-focused approach and ability to work collaboratively with stakeholders.
• Knowledge of local government or operational environments will be highly regarded.
• A Certificate IV in Business Administration, Local Government or a related discipline is desirable.

Why Join Us

At the City of Marion, we offer a supportive and flexible work environment designed to support work-life balance and wellbeing. Your benefits could include:

• 7 weeks leave annually (4 weeks annual leave, 12 RDOs and 3 wellbeing days)
• Annual salary increases and 17.5% leave loading
• Paid Parental Leave entitlements
• Affordable income protection insurance
• Annual corporate wardrobe allowance
• Access to free health and wellbeing initiatives, including skin checks and immunisations
• Fitness Passport access, with discounted entry to over 75 gyms and pools across South Australia

At the City of Marion, we are proud of our culture and the work we do for our community by living our values of:
Focus on the customer – we’re responsive, engaged and proactive
Engage with respect – we’re caring, connected and professional
Embrace excellence – we’re adaptable, accountable and sustainability-minded

Confidential enquiries can be directed to Damian Garcia, Manager Operations on 0481 917 368.

The City of Marion encourages applications from Aboriginal and Torres Strait Islanders, people with disabilities, people who are LGBTQIA+, and people who are culturally and linguistically diverse.