Business Support Officer

Victorian Department of Families, Fairness & Housing; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Victorian Department of Families, Fairness & Housing is seeking a Business Support Officer within the Children, Families and Safeguarding Division based in Melbourne.

You will provide business, coordination and administrative support to the Reform, Investment, Family Services, Engagement and Redress branch, assisting the Executive Director and other executives with urgent, sensitive, or strategic matters.

Qualifications

• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.

Responsibilities

• Provide business, coordination and administrative support to multiple branches within the division.
• Support Executive Director and other executives with briefings, meeting scheduling and records management.
• Coordinate planning, workflow and business processes across the division and liaise with other staff.

Job description

THE ROLE

As a Business Support Officers in the Children, Families and Safeguarding Division you will be responsible for providing business, coordination and administrative support to the Reform, Investment, Family Services, Engagement and Redress branch. This role supports the Executive Director and other relevant executives to prioritise and progress urgent, sensitive or strategically important matters and provides quality assurance and coordination support. This includes the provision of high-quality records management, briefing support, meeting scheduling, and supporting HR and other business processes.

Your role will include working collaboratively with other business support staff as a team. The role will support the Office of the Deputy Secretary including in developing and contributing to planning, workflow and business processes across the Children, Families and Safeguarding Division.

Accountabilities Include

• Support quality assurance and coordination across briefings, correspondence and other written materials for the branch, including acting as key branch contact for the Brief Connect or equivalent briefing system.
• Use departmental systems, including OneNote, Teams, SharePoint, Brief Connect and Outlook, to triage and respond to incoming workflow, support agreed filing conventions and take the coordination lead for the branch inbox.
• Identify and appropriately escal… having regard for political and environmental sensitivities and interrelationships of stakeholders and the integrated nature of program and service delivery activities.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.