Business Support Officer

Victorian Government - Department of Families, Fairness, and Housing; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Job summary

The Victorian Government's Department of Families, Fairness and Housing is seeking a proactive Business Support Officer in Melbourne to provide executive-level coordination and administrative support to the Reform, Investment, Family Services, Engagement and Redress branch.

You will manage records, briefing support, scheduling and HR processes to support the Office of the Deputy Secretary and cross‑divisional workflows.

Responsibilities

• Support quality assurance and coordination across briefings, correspondence and other written materials for the branch, including acting as key branch contact for the Brief Connect or equivalent briefing system.

Job description

THE ROLEAs a Business Support Officers in the Children, Families and Safeguarding Division you will be responsible for providing business, coordination and administrative support to the Reform, Investment, Family Services, Engagement and Redress branch. This role supports the Executive Director and other relevant executives to prioritise and progress urgent, sensitive or strategically important matters and provides quality assurance and coordination support. This includes the provision of high-quality records management, briefing support, meeting scheduling, and supporting HR and other business processes.Your role will include working collaboratively with other business support staff as a team. The role will support the Office of the Deputy Secretary including in developing and contributing to planning, workflow and business processes across the Children, Families and Safeguarding Division.ACCOUNTABILITIES INCLUDESupport quality assurance and coordination across briefings, correspondence and other written materials for the branch, including acting as key branch contact for the Brief Connect or equivalent briefing system.Use departmental systems, including OneNote, Teams, SharePoint, Brief Connect and Outlook, to triage and respond to incoming workflow, support agreed filing conventions and take the coordination lead for the branch inbox.Identify and appropriately escalate issues having regard for political and environmental sensitivities and interrelationships of stakeholders and the integrated nature of program and service delivery activities.Please open the position description to read more.HOW TO APPLYApplicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)Please apply to submit your interest in this position.