Business Services Administrator

Connect Sydney; Melbourne; Hybrid; AUD 60,000 - 75,000; Full time

Job summary

Service Stream is seeking a Business Services Administrator in Melbourne to manage procurement activities, raise purchase orders, monitor deliveries and coordinate with warehouses, suppliers and freight providers. The role supports hybrid work arrangements and collaborates with internal teams to ensure timely project delivery nationwide.

The successful candidate will have ERP experience, supplier management knowledge, and strong communication and organisational skills to excel in a fast-paced

Qualifications

• Experience working with ERP systems in a purchasing, procurement, administration or supply chain environment.
• Understanding of supplier management and supply chain processes.
• Strong Microsoft Office skills, particularly Excel and Outlook.
• Excellent attention to detail and organisational abilities.

Responsibilities

• Raise and issue Purchase Orders through ERP systems and client portals.
• Manage the ongoing maintenance, updating and closure of Purchase Orders.
• Update delivery ETAs and process Drop Ship receipts.
• Monitor supplier deliveries and expedite orders where required.
• Investigate supplier non-conformances identified by warehouse and operations teams.
• Provide timely support to internal stakeholders across the business.

Skills

ERP systems experience

Supplier management

Microsoft Office (Excel & Outlook)

Organisational skills

Communication skills

Multitasking / prioritisation

Job description

Primary Location VIC - Melbourne - 655 Collins St Job Description Summary Service Stream's Corporate division is seeking a Business Services Administrator to join our growing Business Services Transactional Team. Reporting to the Administration Team Lead, you will be responsible for managing purchasing activities across an assigned portfolio, supporting material fulfilment for operational teams, and coordinating with warehouses, suppliers and freight providers to ensure projects are delivered on time. This is an excellent opportunity for a proactive and customer-focused administrator who enjoys working in a fast-paced environment and building strong stakeholder relationships.

About the Role

Location: Collins Street, Melbourne. Work type: Full time permanent. Working requirements: role supports hybrid working arrangements of 3 days in office 2 days from home.

As a Business Services Administrator, you will be responsible for ensuring the smooth delivery of procurement and purchasing activities across the business. You will work closely with internal teams and external suppliers to manage purchase orders, monitor deliveries and resolve supply chain issues to support project outcomes nationwide. Raise and issue Purchase Orders through company ERP systems and client portals. Manage the ongoing maintenance, updating and closure of Purchase Orders. Update delivery ETAs and process Drop Ship receipts. Monitor supplier deliveries and proactively expedite orders where required. Investigate and resolve supplier non-conformances identified by warehouse and operations teams. Support supplier relationship management to ensure quality, service levels and contractual obligations are met. Provide timely support and advice to internal stakeholders across the business. Ensure compliance with procurement processes, internal controls and company policies. Work collaboratively with warehouse teams, suppliers and freight providers to resolve delivery-related issues.

What You’ll Bring

• Experience working with ERP systems in a purchasing, procurement, administration or supply chain environment.
• Understanding of supplier management and supply chain processes.
• Intermediate Microsoft Office skills, particularly Excel and Outlook.
• Strong organisational skills with excellent attention to detail.
• The ability to manage competing priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• A proactive, positive and solutions-focused approach to work.
• A commitment to delivering exceptional service to internal and external stakeholders.

About Us

Service Stream is an equal opportunity ASX-listed organisation that develops and operates Australia’s essential service networks across telecommunications, utilities, transport, defence and social infrastructure. Our work supports and connects communities across the nation.

Benefits of working with us

• Growth – Career development and internal mobility opportunities across our diverse business.
• Discounts – Access to hundreds of retail and service discounts including Woolworths, JB Hi-Fi, Airbnb and Bupa.
• Paid leave – Parental, cultural, community service, study, corporate volunteering and purchased leave options.
• Culture – A workplace that values diversity, inclusion and celebrates excellence.

Department Supply Chain

We celebrate diversity at Service Stream and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups.

Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications and utilities industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our bluechipclientbase.