Business Projects Support Coordinator

Ausdocs Holdings Group; Albion; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Permanent full-time or part-time

Competitive salary and benefits

Long-term career growth

Stable and growing business

Friendly and supportive team

Hybrid role with travel

Job summary

Ausdocs Group is seeking a hands-on Business Projects Support Coordinator to join our growing healthcare network across Queensland. The role focuses on coordinating projects, documenting workflows and supporting implementation of new initiatives in clinics and practices.

Working closely with the COO, Area Managers and practice teams, you will help communicate changes, gather feedback, prepare simple reports and assist with multi-site program rollouts in a fast-moving, supportive environment.

Qualifications

• Strong organisational skills and the ability to follow tasks through.
• Exceptional communication skills and confidence working with different people.
• Sound time management and the ability to manage competing priorities.
• Attention to detail; and
• A practical, service-focused approach and willingness to learn.

Responsibilities

• Coordinate and support projects that improve patient experience.
• Assist Ausdocs Group to implement new ideas across its network.
• Communicate change in a clear and practical way with doctors, managers, nurses and teams.
• Assist with design and documentation of workflows.
• Coordinate meetings and actions; assist with pilot programs and tracking progress.
• Prepare simple reports and help practices adopt new systems and processes.
• Support marketing with patient communications and launch activities for new programs.

Skills

Organisational skills

Communication

Time management

Attention to detail

Willingness to learn

Project coordination

Education

Healthcare management experience

Tools

Best Practice Practice Management Software

Cubiko

Job description

Ausdocs Group is a leading, doctor-owned, primary health care group operating general medical practices throughout Queensland and New South Wales.

Approaching 30 practices in number, the group seeks to combine the unique strengths of individual practices with the scale and support of a larger network, creating an environment where high-quality patient care, integrated healthcare delivery and continuous improvement can thrive. Our strong culture of innovation means the group is constantly seeking new ways to enhance patient care through the promotion of specialist alliances and preventative health initiatives.

What We're Looking For

This is a newly created, hands-on role for someone in the early stages of their business management career who is looking for a practical opportunity to learn, contribute and take on a new challenge within a growing healthcare group.

This is not a desk-based planning role; it suits someone proactive, who enjoys being involved in the detail, following tasks through, helping solve practical problems and working with people to make improvements happen.

The role requires someone who is organised, curious and willing to get involved. You may have started your career in business management, operations, administration, health management or a similar field and are now looking for a role where you can build practical experience across projects, systems, communication and implementation.

What You'll Be Doing

Working closely with the Chief Operating Officer, Area Managers and practice teams, the successful applicant will:

• Help coordinate and support projects that improve patient experience
• Assist Ausdocs Group to implement new ideas across its network
• Communicate change in a clear and practical way. - the Business Projects Support Coordinator will work with doctors, practice managers, nurses, administrative teams, alliance partners and leadership to help explain new initiatives, gather feedback, document issues and support teams as projects are introduced into the practices
• The role will involve supporting the design and documentation of workflows
• Coordinating meetings and actions
• Assisting with pilot programs, tracking progress
• Preparing simple reports and helping practices adopt new systems, services and processes
• Working alongside the marketing team, you may also assist with patient communication materials, internal updates and launch activities for new programs.

This position would suit someone who enjoys variety, is comfortable learning on the job and wants to develop their business and project skills in a supportive, fast-moving healthcare environment.

The successful applicant will have:

• Strong organisational skills and the ability to follow tasks through;
• Exceptional communication skills and confidence working with different people;
• Sound time management and the ability to manage competing priorities;
• Attention to detail; and
• A practical, service-focused approach and willingness to learn.

Prior Experience

The following experience would be helpful but is not essential:

• Some exposure to healthcare, general practice or a service-based business environment
  • Experience with Best Practice Practice Management Software
  • Experience with Cubiko practice software
• Some experience supporting projects, process improvement or business administration activities
  • Good communication, problem-solving and follow-up skills.
  • Ability to work across several tasks while asking for guidance when needed.
  • Interest in multi-site practice networks, healthcare operations or business improvement.
  • Confidence using common business systems and willingness to learn new software.

What's On Offer

• Permanent Full-time or Permanent Part-time opportunity
• Competitive salary and benefits
• Long-term career growth and development opportunities
• Stable and growing business with secure future
• Friendly and supportive team environment
• Hybrid role with travel as required.

Only those shortlisted applicants will be contacted.