Business Manager | Data Centre

MSS Security; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

MSS Security is seeking a Business Manager to oversee security services at a Data Centre in Melbourne's CBD. This full-time role reports to the National Account Manager and leads the on-site security team to meet contractual service requirements.

The position is predominantly Monday to Friday, with after-hours availability for urgent operational matters. You will manage people, client relationships, incident handling, and payroll administration to ensure high-quality security services.

Qualifications

• Proven experience in security operations and managing large teams.
• Ability to lead client meetings with proactive updates and solutions.
• Strong people-focused leadership and culture-building skills.
• Knowledge of incident response, compliance, risk management, and staffing.
• Experience with payroll, leave entitlements, and timekeeping processes.

Responsibilities

• Oversee on-site security team and ensure contractual service requirements.
• Lead client meetings and provide operational updates and solutions.
• Manage recruitment, performance, and disciplinary processes.
• Identify cost saving opportunities and improve operational efficiencies.
• Oversee payroll, hours, allowances and leave entitlements accuracy.

Skills

People management

Leadership

Client relationship

Incident management

Cost management

Payroll administration

Reporting

Job description

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long‑term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the role

We are seeking a Business Manager to oversee the delivery of security services at a Data Centre located in Melbourne’s CBD.

Reporting to the National Account Manager, you will be responsible for leading the on site security team, ensuring contractual service requirements are upheld.

This is a Full Time position working predominantly Monday to Friday, however, there will be a requirement to be available after hours to manage urgent operational matters.

Duties include but are not limited to:

• People management: Oversee hiring, training, performance, disciplinary processes and employee terminations in accordance with company policies.
• Employee development : Develop, mentor and support employees to promote a high performing workforce.
• Reporting: Compile data for Quarterly Business Reviews and attend and lead client meetings.
• Cost management: Identify and implement cost saving initiatives and operational efficiencies while maintaining service quality.
• Payroll administration: Oversee payroll, ensuring employee hours, allowances and leave entitlements are accurate and submitted on time.
• Client relationship management: Build and maintain strong relationships with clients, responding promptly to operational issues and service requests.
• Incident management: Manage operational incidents from initial response through to corrective actions.
• Equipment and logistics: Oversee the management of uniforms and equipment, ensuring staff are appropriately equipped and inventory is maintained.

Requirements:

• Prior experience managing security operations, including incident response, compliance requirements, risk management and leading large teams.
• The ability to confidently lead client meetings, providing operational updates, addressing concerns and presenting solutions.
• People focused leadership style, with the ability to motivate teams, build a positive culture and deliver high quality security services.
• Must be an Australian Citizen and hold a current NV1 Clearance.
• Valid Victorian Security Licence.

Master Licence Number: 409-987-30S

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency,
• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.