Business Manager | Data Centre

MSS Security Pty Ltd; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Job summary

MSS Security Pty Ltd is seeking a Business Manager to oversee on-site security delivery at a Data Centre in Melbourne’s CBD. You will lead the on-site team, ensure contractual service requirements are met and report to the National Account Manager.

This full-time role runs mainly Monday to Friday, with after-hours availability to respond to urgent issues, incidents, and client updates. You will drive performance, develop staff and optimise operations while upholding the highest standards of

Qualifications

• Experience managing security operations and incident response.
• Proven ability to lead large teams and manage client relationships.
• Australian citizen with NV1 clearance and Victorian security licence.

Responsibilities

• Lead on-site security team to meet contractual requirements.
• Oversee hiring, training, performance and disciplinary processes.
• Provide operational updates in client meetings and reviews.
• Identify cost savings and operational efficiencies while maintaining service quality.
• Oversee payroll, attendance and leave entitlements.

Skills

Security ops

Incident response

Risk management

People leadership

Client comms

Team mentoring

Job description

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the role

We are seeking a Business Manager to oversee the delivery of security services at a Data Centre located in Melbourne’s CBD. Reporting to the National Account Manager, you will be responsible for leading the on site security team, ensuring contractual service requirements are upheld. This is a Full Time position working predominantly Monday to Friday, however, there will be a requirement to be available after hours to manage urgent operational matters.

Duties

• People management: Oversee hiring, training, performance, disciplinary processes and employee terminations in accordance with company policies.
• Employee development: Develop, mentor and support employees to promote a high performing workforce.
• Reporting: Compile data for Quarterly Business Reviews and attend and lead client meetings.
• Cost management: Identify and implement cost saving initiatives and operational efficiencies while maintaining service quality.
• Payroll administration: Oversee payroll, ensuring employee hours, allowances and leave entitlements are accurate and submitted on-time.
• Client relationship management: Build and maintain strong relationships with clients, responding promptly to operational issues and service requests.
• Incident management: Manage operational incidents from initial response through to corrective actions.
• Equipment and logistics: Oversee the management of uniforms and equipment, ensuring staff are appropriately equipped and inventory is maintained.

Requirements

• Prior experience managing security operations, including incident response, compliance requirements, risk management and leading large teams.
• The ability to confidently lead client meetings, providing operational updates, addressing concerns and presenting solutions.
• People focused leadership style, with the ability to motivate teams, build a positive culture and deliver high quality security services.
• Must be an Australian Citizen and hold a current NV1 Clearance.
• Valid Victorian Security Licence. Master Licence Number: 409-987-30S.

Equal Opportunity & Diversity

Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person. We encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Company Expertise

As one of Australia’s leading security companies including, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. MSS Strategic Medical and Rescue, a specialist division with MSS Security, has unrivalled experience in delivering emergency, response, rescue, health and paramedical services throughout Australia to some of the nation’s highest profile mining and resources companies.