Business Development - Outbound B2B

Heighton; Shire of Mount Alexander; Remote; AUD 70,000 - 90,000; Full time

Job summary

Heighton is seeking a proactive outbound B2B specialist to build genuine relationships with Australia's food manufacturing sector. You will research manufacturers, learn about their products and sites, and identify upcoming facility upgrades and capital works.

You will maintain accurate CRM records, coordinate follow-ups, qualify opportunities, and hand over qualified leads to the project team, working remotely or from Castlemaine with flexible hours.

Qualifications

• Previous experience in business development or relationship building.
• Exposure to food manufacturing, construction or B2B services.
• Able to work remotely or from Castlemaine and surrounding areas.

Responsibilities

• Prospect research: identify manufacturers, sites and decision makers.
• Relationship building: establish trusted connections with clients.
• Opportunity discovery: understand pressures and project timing.
• CRM & follow up: keep records accurate and maintain follow‑ups.
• Sales handover: summarize opportunities and connect to project team.

Skills

Communication skills

Relationship building

Prospecting

Organised

Self-directed

Industry knowledge

Sales experience

Remote work

Tools

CRM software

Job description

Outbound B2B focuses on building genuine, long-term relationships with businesses and key decision-makers across Australia's food manufacturing industry. The role involves researching manufacturers, learning about their products and production sites, and understanding the operational challenges they face as their businesses grow and change. You will connect with business owners, operations leaders, site managers and engineering teams to learn about their current priorities and future plans. Rather than taking a high-pressure sales approach, you will have relevant, well-researched conversations and stay connected with prospective clients over time. By understanding each business and where they may be experiencing challenges, you will help identify upcoming facility upgrades, expansions, new production lines, site relocations and capital works where Heighton may be able to assist. You will also maintain accurate CRM records, coordinate follow-ups, qualify suitable opportunities and provide clear handovers to the wider Heighton team.

Key responsibilities

• Prospect research: Find food manufacturers, production sites, decision-makers, news, expansion signals and businesses that match Heighton's ideal client profile.
• Relationship building: Make thoughtful outreach, learn about each business and develop trusted connections.
• Opportunity discovery: Understand current pressures, planned upgrades, project timing and stakeholders.
• CRM & follow up: Keep company and contact information accurate, maintain a reliable follow-up rhythm.
• Sales handover: Summarise qualified opportunities clearly and connect the client with our project's team.

About you

• Confident and professional when speaking on the phone
• A clear and effective written and verbal communicator
• Organised, accurate and consistent with follow-up
• Self-directed and comfortable managing your own workload
• Interested in business, manufacturing and problem-solving
• Previous experience in business development or relationship building
• Exposure to food manufacturing, construction or B2B services
• Available to work remotely or locally from Castlemaine and surrounding areas
• Open to flexible part-time or full-time hours

About us

At Heighton, we specialise in delivering end-to-end facility fit-outs for Australia's food and beverage manufacturing industry. We work across production and processing areas, cold storage, high-care environments, cleanrooms and packaging facilities. Depending on our clients' requirements, we also deliver offices, staff amenities and other supporting spaces. What sets us apart is our total-ownership approach. We manage the entire process—from early planning and design through to construction, commissioning and handover. By providing one accountable point of contact, we reduce project risk, simplify what can otherwise be a complex process and give our clients greater certainty from the beginning.