Business Development & Intake Coordinator - NDIS

PeopleWise Consulting; Adelaide; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Performance bonus

Uncapped earnings potential

Job summary

PeopleWise Consulting is helping a medium-sized disability support organisation grow by hiring an NDIS-focused Business Development & Intake Coordinator.

You will build referral networks, generate leads, coordinate intake, and ensure participants are matched to suitable services, while collaborating with Operations to enable service commencement and ongoing support hours.

Qualifications

• Experience in sales, customer service, intake or stakeholder engagement.
• Strong communication and relationship-building skills.
• Understanding of the NDIS with willingness to learn.
• Current driver’s licence and access to a reliable vehicle.
• Ongoing right to work in Australia.

Responsibilities

• Develop referral partnerships and generate leads within the disability network.
• Coordinate participant intake and service readiness with Operations.
• Attend networking events and build lasting professional relationships.
• Maintain records and provide weekly progress updates.

Skills

NDIS experience

Sales

Relationship building

Communication

Organisational skills

Driving licence

Job description

Business Development & Intake Coordinator - NDIS

Bring your people skills to a role that helps participants access meaningful disability support.

PeopleWise is partnering with a medium sized disability support organisation who are experiencing an exciting growth and expansion phase. With accessible and supportive leadership, an achievable and attractive bonus structure and an amazing workplace culture including autonomy and flexibility this role really brings it all.

We are looking for a proactive and experienced NDIS business development professional, Support Coordinator who wants to make a change or experienced Client Growth & Intake Officer who can build referral relationships and help new participants access suitable disability supports.

This is an opportunity to bring your NDIS client relationship skills, sales, customer service, stakeholder engagement or intake experience into a role with purpose, variety and clear expectations.

The Opportunity

Working under the guidance of the General Manager, you’ll develop referral partnerships, generate leads, network and build relationships within the disability network and turn suitable enquiries into participants commencing services.

You’ll also coordinate the intake process, helping participants and families understand the next steps while working closely with Operations to ensure services are suitable and ready to commence.

Your day could include:

• Connecting with Support Coordinators, Plan Managers, allied health providers and community organisations.
• Attend various networking events that present opportunities.
• Seeking out new referral opportunities and building lasting professional relationships.
• Following up enquiries and keeping your pipeline moving.
• Attending networking events, expos and stakeholder meetings.
• Coordinating participant information, service agreements and consent documentation.
• Maintaining accurate records and sharing weekly progress updates.

What you will bring;

You have NDIS experience, are approachable, organised and comfortable reaching out to people you haven’t met before. You take ownership, follow up consistently and balance a focus on results with genuine care for participants.

Who we are looking for;

• Experience in sales, customer service, intake or stakeholder engagement.
• Confidence generating opportunities and working towards measurable targets.
• Strong communication, relationship-building and organisational skills.
• A basic understanding of the NDIS, with a willingness to keep learning.
• Respect for diversity, participant choice and confidentiality.

Experience working with an NDIS provider or existing disability-sector relationships will be highly regarded. Strong transferable skills are also welcome.

This role has a strong business development focus alongside participant intake. Your key target is to secure additional ongoing billable support hours per week by the end of your first three months. This means recurring weekly hours from participants commencing services.

You’ll be provided with tools, guidance and management support, with monthly progress reviews during your first three months.

Why consider this role?

• Work with purpose: help people connect with suitable disability supports.
• Enjoy variety: combine relationship building, community networking and participant intake.
• Build your experience: develop your business development skills with management guidance.
• Be rewarded: attractive base salary and a performance bonus with uncapped earning potential (potential 200K plus).

You’ll need a current driver’s licence, access to a reliable vehicle and ongoing right to work in Australia. Required checks include an NDIS Worker Screening Check, National Police Clearance, NDIS Worker Orientation Module and a Working With Children Check.

PeopleWise Consulting | Connecting people with opportunity.