Business Development Manager / Contact Centre

Talent Corp; Sydney; Hybrid; AUD 120,000 - 210,000; Full time

Benefits offered by this job

Hybrid working flexibility

Uncapped commission

Career development

Job summary

Talent Corp is seeking a Business Development Manager // Contact Centre to drive new enterprise customer acquisition across ANZ. You will lead end-to-end sales, partner with architects and delivery teams, and create tailored contact centre solutions for large organisations.

You’ll engage C-level stakeholders, manage complex deal cycles, and build strategic account plans to grow market presence in Australia and beyond.

Qualifications

• Experience selling enterprise IT solutions, managed services, cloud, networking or contact centre technologies.
• Proven track record in winning new business and building long-term relationships.
• Strong consultative and solution-selling capabilities.

Responsibilities

• Identify, develop and win new enterprise customers.
• Manage end-to-end sales cycle from prospecting to close.
• Build relationships with C-level executives and key stakeholders.
• Develop account plans and targeted initiatives.
• Generate pipeline via outbound activity, referrals and campaigns.
• Collaborate with pre-sales and partners to design tailored solutions.
• Prepare proposals, negotiate contracts and manage outcomes.
• Maintain CRM records and sales forecasting.
• Stay current with industry trends and emerging technologies.

Skills

New business acquisition

Enterprise IT solutions sales

Solution-selling

Multi-stakeholder selling

Job description

Business Development Manager // Contact Centre

Our client is an award-winning technology solutions provider with an established reputation for delivering enterprise networking, collaboration, contact centre, cloud and managed services solutions to organisations across Australia and internationally.

We are looking for candidates that specifically have experience selling contact centre solutions, either Cisco WebX or similar technology's like 8x8.

Due to continued growth, they're looking to appoint an experienced Business Development Manager to focus on acquiring new enterprise customers and expanding market presence across the ANZ region.

This is a genuine hunter role suited to someone who enjoys building relationships from scratch, identifying strategic opportunities, and managing complex solution sales from initial engagement through to contract signature.

Working closely with solution architects, delivery teams and strategic technology partners, you'll help organisations modernise the way they communicate, collaborate and engage with their customers.

The Opportunity

Our client is an award-winning technology solutions provider with an established reputation for delivering enterprise networking, collaboration, contact centre, cloud and managed services solutions to organisations across Australia and internationally.

We are looking for candidates that specifically have experience selling contact centre solutions, either Cisco WebX or similar technology's like 8x8.

Due to continued growth, they're looking to appoint an experienced Business Development Manager to focus on acquiring new enterprise customers and expanding market presence across the ANZ region.

This is a genuine hunter role suited to someone who enjoys building relationships from scratch, identifying strategic opportunities, and managing complex solution sales from initial engagement through to contract signature.

Working closely with solution architects, delivery teams and strategic technology partners, you'll help organisations modernise the way they communicate, collaborate and engage with their customers.

Key Responsibilities

• Identify, develop and win new enterprise customers.
• Manage the full end-to-end sales cycle from prospecting through to close.
• Build relationships with C-level executives and key business stakeholders.
• Develop strategic account plans and execute targeted business development initiatives.
• Generate pipeline through outbound activity, referrals, partner networks and marketing campaigns.
• Work collaboratively with pre-sales and technical consultants to design tailored customer solutions.
• Prepare commercial proposals, negotiate contracts and manage commercial outcomes.
• Maintain accurate CRM records and sales forecasting.
• Stay current with emerging technologies and industry trends.

About You

You’ll be a commercially driven sales professional with a genuine passion for winning new business and building long-term customer relationships.

You’ll ideally bring:

• Proven success in new business acquisition within the technology industry.
• Experience selling enterprise IT solutions, managed services, cloud, networking, collaboration or contact centre technologies.
• Strong consultative sales and solution-selling capability.
• Experience managing complex, multi-stakeholder enterprise sales cycles.
• Excellent communication, negotiation and presentation skills.
• A proactive, resilient and highly organised approach.
• The ability to build trusted relationships internally, with partners and customers alike.

Experience selling collaboration platforms or contact centre technologies will be highly regarded.

What's on Offer

• Join a growing, high-performing technology business with an outstanding market reputation.
• Sell industry-leading technology solutions supported by world-class vendor partnerships.
• Hybrid working flexibility.
• Strong career development and ongoing training.
• Collaborative, supportive and high-performance culture.
• Attractive salary package with uncapped commission.
• Opportunity to work alongside experienced technical specialists and industry leaders.