Business Development Manager // Contact Centre

Talent; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Talent is seeking an experienced Business Development Manager to win new enterprise customers and expand market presence across ANZ. This hunter role focuses on selling contact centre solutions and related IT technologies, working with architects, delivery teams and partners to craft tailored solutions.

You will build relationships from scratch, manage multi-stakeholder sales cycles and close contracts, while staying ahead of industry trends and maintaining a robust CRM pipeline.

Qualifications

• Proven success in new business acquisition within the technology industry.
• Experience selling enterprise IT solutions, managed services, cloud, networking, collaboration or contact centre technologies.
• Strong consultative sales and solution-selling capability.
• Experience managing complex, multi-stakeholder enterprise sales cycles.
• Excellent communication, negotiation and presentation skills.
• A proactive, resilient and highly organised approach.
• The ability to build trusted relationships internally, with partners and customers alike.

Responsibilities

• Identify, develop and win new enterprise customers.
• Manage the full end-to-end sales cycle from prospecting through to close.
• Build relationships with C-level executives and key business stakeholders.
• Develop strategic account plans and execute targeted business development initiatives.
• Generate pipeline through outbound activity, referrals, partner networks and marketing campaigns.
• Work collaboratively with pre-sales and technical consultants to design tailored customer solutions.
• Prepare commercial proposals, negotiate contracts and manage commercial outcomes.
• Maintain accurate CRM records and sales forecasting.
• Stay current with emerging technologies and industry trends.

Skills

New business acquisition

Enterprise IT solutions

Consultative selling

Complex sales cycles

Communication

Negotiation

Organization

Relationship building

Job description

Our client is an award-winning technology solutions provider with an established reputation for delivering enterprise networking, collaboration, contact centre, cloud and managed services solutions to organisations across Australia and internationally.

We are looking for candidates that specifically have experience selling contact centre solutions, either Cisco WebX or similar technology's like 8x8.

Due to continued growth, they're looking to appoint an experienced Business Development Manager to focus on acquiring new enterprise customers and expanding market presence across the ANZ region.

This is a genuine hunter role suited to someone who enjoys building relationships from scratch, identifying strategic opportunities, and managing complex solution sales from initial engagement through to contract signature.

Working closely with solution architects, delivery teams and strategic technology partners, you'll help organisations modernise the way they communicate, collaborate and engage with their customers.

The Opportunity

Our client is an award-winning technology solutions provider with an established reputation for delivering enterprise networking, collaboration, contact centre, cloud and managed services solutions to organisations across Australia and internationally.

We are looking for candidates that specifically have experience selling contact centre solutions, either Cisco WebX or similar technology's like 8x8.

Due to continued growth, they're looking to appoint an experienced Business Development Manager to focus on acquiring new enterprise customers and expanding market presence across the ANZ region.

This is a genuine hunter role suited to someone who enjoys building relationships from scratch, identifying strategic opportunities, and managing complex solution sales from initial engagement through to contract signature.

Working closely with solution architects, delivery teams and strategic technology partners, you'll help organisations modernise the way they communicate, collaborate and engage with their customers.

Key Responsibilities

• Identify, develop and win new enterprise customers.
• Manage the full end-to-end sales cycle from prospecting through to close.
• Build relationships with C-level executives and key business stakeholders.
• Develop strategic account plans and execute targeted business development initiatives.
• Generate pipeline through outbound activity, referrals, partner networks and marketing campaigns.
• Work collaboratively with pre-sales and technical consultants to design tailored customer solutions.
• Prepare commercial proposals, negotiate contracts and manage commercial outcomes.
• Maintain accurate CRM records and sales forecasting.
• Stay current with emerging technologies and industry trends.

About You

You’ll be a commercially driven sales professional with a genuine passion for winning new business and building long-term customer relationships.

You’ll ideally bring:

• Proven success in new business acquisition within the technology industry.
• Experience selling enterprise IT solutions, managed services, cloud, networking, collaboration or contact centre technologies.
• Strong consultative sales and solution-selling capability.
• Experience managing complex, multi-stakeholder enterprise sales cycles.
• Excellent communication, negotiation and presentation skills.
• A proactive, resilient and highly organised approach.
• The ability to build trusted relationships internally, with partners and customers alike.

Experience selling collaboration platforms or contact centre technologies will be highly regarded.

What's on Offer

• Join a growing, high-performing technology business with an outstanding market reputation.
• Sell industry-leading technology solutions supported by world-class vendor partnerships.
• Hybrid working flexibility.
• Strong career development and ongoing training.
• Collaborative, supportive and high-performance culture.
• Attractive salary package with uncapped commission.
• Opportunity to work alongside experienced technical specialists and industry leaders.