Business Development Manager

Civica; Sydney; On-site; AUD 90,000 - 150,000; Full time

Benefits offered by this job

Days of Difference leave

Flexible work

Inclusive environment

Job summary

Civica is seeking a Business Development Manager (SaaS) based in Melbourne to drive new business and build strong, lasting relationships with senior customers. You will create and qualify opportunities, manage a robust pipeline, and guide conversations toward new revenue with a strong, customer-centric approach.

We value a solid sales track record, commercial discipline, and the ability to learn quickly while working in a dynamic, collaborative environment that supports flexible work and

Qualifications

• Solid sales track record in SaaS or tech-enabled services.
• Commercial discipline and data-driven approach.
• Ability to learn quickly and adapt to new products and markets.
• Strong discovery, qualification, and stakeholder management skills.

Responsibilities

• Create quality pipeline and qualify opportunities.
• Keep deals moving by opening doors and building trusted relationships with senior customers.
• Drive revenue growth by turning conversations into new business.
• Collaborate with cross-functional teams to articulate value and close deals.

Skills

Sales experience

Relationship building

Pipeline management

Discovery & qualification

Job description

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Ready to win new business and help shape what comes next?

We’re looking for a Business Development Manager (Saas) who enjoys finding new opportunities, building relationships and turning conversations into new business.

Civica is in the middle of real change. We’re not perfect and there is plenty still to do, but as a PE-backed business we’re investing in our products and growth. That creates a genuine opportunity to have a say, challenge how things are done and help build something better.

You’ll create quality pipeline, qualify opportunities and keep deals moving by opening doors and building trusted relationships with senior customers. You don’t need public sector or technology experience, but you do need a solid sales track record, commercial discipline and the ability to learn quickly.

This role is based in Melbourne, with an expectation that you’ll work from the office at least two days each week.

You’ll also have a structured onboarding program, supported by our Sales Enablement team, to help you understand our products, customers and sales approach.

What success looks like

Sales experience matters, but so does how you work.

• Driven to create and convert new business opportunities (Saas).
• Accountable for pipeline health, activity and results.
• Customer-focused, with strong discovery and qualification skills.
• Consistent in driving opportunities forward and maintaining momentum.
• Resilient, adaptable and comfortable navigating challenges.
• Trusted by colleagues and customers alike through a collaborative and authentic approach.

Why join now? This isn’t a finished story. It’s a chance to join a business investing in its products and future, with plenty of opportunity for good people to make their mark.

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different -and we love this about us.

We provide an inclusive,safe, and welcoming environment to all Civicans- there are heaps of opportunities to enable you to grow and be your best.

Giving culture -we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work -Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.