Business Development Manager

IHG Hotels & Resorts; Adelaide; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Parental Leave Cover for 12 months

Annual Salary of $80-85k plus super

Paid birthday leave

Hotel perks: accommodation and F&B-dis

Enhanced parental leave

Health days and flexible work options

Lifelong development program

Career milestone celebrations

Transfer of entitlements

Job summary

InterContinental Adelaide is seeking a commercially minded Business Development Manager – MICE to join the Sales team on a 12-month parental leave contract. You will proactively source and convert new MICE opportunities, nurture relationships with key clients and partners, and collaborate with Revenue to maximise overall hotel performance.

You will lead end-to-end sales activities, manage the pipeline, and represent the hotel at industry events, driving growth in meetings, incentives,

Qualifications

• Degree, diploma or equivalent in Marketing, Business Administration, Hospitality Management or related field.
• 2+ years' sales experience in multi-unit hospitality.
• Strong knowledge of sales principles and client management.
• Experience with international/regional clients and multi-hotel brands.

Responsibilities

• Source and convert new MICE business via cold outreach, networking, events.
• Build relationships with PCOs, venue finders, associations, planners and key clients.
• Develop and implement sales strategies to grow MICE revenue and room nights.
• Manage sales process from lead through to handover to operations.
• Collaborate with Revenue for pricing, yield and mix strategies.
• Represent the hotel at industry events and trade shows.
• Monitor market activity and provide insights to sales strategy.
• Track activity, pipeline and performance against targets.
• Mentor junior sales team members.

Skills

Sales principles

Client management

Communication

Negotiation

Presentation

Relationship building

MS Office (Excel, Word, PowerPoint)

Opera/Delphi experience

Networking at events

Education

Marketing/Business Administration/Hospitality degree

Tools

Opera

Delphi

Job description

At InterContinental Adelaide, we believe business is about more than transactions — it’s about creating connections, experiences and relationships that bring people back.

We’re looking for an experienced and commercially minded Business Development Manager – MICE to join our Sales team on a 12-month parental leave contract, with a preferred commencement date of Mid-November 2026.

This is an exciting opportunity for a proactive sales professional who thrives on building relationships, identifying new opportunities and converting high-value business. With a strong focus on Meetings, Incentives, Conferences and Events (MICE).

A little taste of your day-to-day:

• Proactively source and convert new MICE business through cold outreach, networking, tradeshows and industry events.
• Develop and maintain strong relationships with PCOs, venue finders, associations, meeting planners and key clients to drive repeat and new business.
• Develop and implement sales strategies that grow MICE revenue, room nights and overall hotel revenue.
• Identify new markets, business opportunities and partnerships to build a strong and sustainable sales pipeline.
• Manage the sales process from lead generation through to conversion, negotiation and handover to the Conference & Events or Reservations teams.
• Work closely with Revenue to maximise commercial opportunities through effective pricing, yielding and business mix strategies.
• Represent InterContinental Adelaide at key industry events, networking opportunities, familiarisations and trade shows.
• Monitor market and competitor activity, providing insights to support sales strategies and identify opportunities.
• Track sales activity, conversion, pipeline and performance against targets.
• Support and mentor junior Sales team members, sharing best practice and contributing to a high-performing commercial culture.

What We Need From You

• A degree, diploma or equivalent experience in Marketing, Business Administration, Hospitality Management or a related field.
• At least 2 years’ experience in a sales role within a multi-unit or similar hospitality environment.
• Strong knowledge of sales principles, techniques and client management.
• Experience working with international and regional clients, ideally with an understanding of multi-hotel brands and destinations.
• Excellent communication, negotiation, presentation and relationship-building skills.
• Strong commercial awareness and an understanding of market trends and customer needs.
• Excellent organisation, problem-solving and project management skills.
• Confidence representing the hotel at industry events and working autonomously when required.
• Strong Microsoft Office skills, particularly Excel, Word and PowerPoint.
• Experience with Opera and Delphi will be highly regarded.
• A genuine team-first approach and the ability to support and develop those around you.

What you can expect from us:

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s well-being, including:

• Parental Leave Cover for 12 months
• Annual Salary of $80-85k plus super
• Paid birthday leave
• Hotel perks like accommodation and food & beverage discounts
• Enhanced parental leave
• Proactive health days and flexible work options.
• Your career journey will be supported through our lifelong development program
• IHG Career Milestone celebrations
• Transfer of entitlements as you move and grow with IHG.
• Access to our discount retail platform that makes your pay go even further

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing Framework, we are committed to supporting well-being in your health, lifestyle, and workplace.