Business Development Executive

PARKROYAL Hotels & Resorts; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hotel discounts

Food & beverage discount

Accommodation discount

Learning & development

Complimentary meal

Health benefits

Rewards program

Car parking

Job summary

PARKROYAL Hotels & Resorts in Sydney CBD seeks an experienced Business Development Executive to win new business, grow client relationships, and convert opportunities into hotel revenue. You will report to the Director of Sales and engage with key market segments across rooms, F&B and event spaces.

The ideal candidate brings hospitality sales experience, strong presentation and negotiation skills, and a proactive, collaborative approach in a fast-paced team environment.

Qualifications

• Experience in hotel or tourism sales preferred.
• Results-oriented and driven individual.
• Strong presentation and communication abilities.
• Ability to build long-term client relationships.

Responsibilities

• Identify, prospect, qualify, and convert new business opportunities across key market segments.
• Build and maintain strong relationships with clients, suppliers, and key stakeholders.
• Manage incoming leads and enquiries, progressing them through to confirmed bookings.
• Prepare compelling proposals, contracts, and tailored sales communications.
• Conduct professional hotel site inspections for prospective clients.
• Sell rooms, food and beverage, event space, and other hotel services, including cross-selling group properties.
• Support client negotiations, follow-up activity, and deal closure to achieve revenue targets.
• Maintain accurate client, account, and sales activity records in the CRM system.
• Monitor competitor activity and market trends to identify opportunities and inform sales tactics.
• Represent the hotel at client events, trade shows, familiarisation visits, and promotional activities.

Skills

Sales & negotiation

Relationship management

Presentation skills

Communication skills

Tools

CRM software

Job description

PARKROYAL Hotels & Resorts – Sydney CBD NSW

Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates 6 Hotels including PARKROYAL Darling Harbour, conveniently located in the Sydney CBD. The Hotel features 341 guest accommodation rooms, 7 meeting spaces, our Barkers Restaurant and ABODE Bistro Bar. PARKROYAL Darling Harbour is the best choice amongst Sydney Darling Harbour Hotels to develop your career. PARKROYAL Parramatta is steps away from restaurants, bars, and the new Powerhouse Parramatta. With 286 stylish rooms and suites, Club Lounge access, and over 1,200 sqm of event space, the hotel offers the largest conference and events facilities in Western Sydney.

Pan Pacific Hotels Group is proud to be the first hospitality group in Oceania to be awarded the Global Sustainable Tourism Council (GSTC) certification for all six of our Australian properties! This is a significant achievement that demonstrates our unwavering commitment to sustainability and responsible tourism.

We are seeking an experienced Business Development Executive to join our team. This role will report to the Director of Sales. The role focuses on winning new business, growing client relationships, and converting opportunities into hotel revenue.

This is a great opportunity to work within a strong, collaborative team and develop your career in a supportive and fun environment.

Attractive salary package

Hotel discounts through our Global Alliance Program - Discovery

50% off food and beverages at the Hotel’s restaurant, ABODE Bistro Bar

Discounted accommodation with Pan Pacific Hotels Group properties, worldwide

Ongoing learning and development through our learning experience platform

Complimentary meal whilst on shift

Health and Wellbeing - Employee Assistance Program & Access to Discounted BUPA Health Cover (offered at a special rate and not part of the standard package)

Reward and Recognition Program

Discounted car parking

The successful candidate will:

Identify, prospect, qualify, and convert new business opportunities across key market segments.

Build and maintain strong relationships with clients, suppliers, and key stakeholders.

Manage incoming leads and enquiries, progressing them through to confirmed bookings.

Prepare compelling proposals, contracts, and tailored sales communications.

Conduct professional hotel site inspections for prospective clients.

Sell rooms, food and beverage, event space, and other hotel services, including cross-selling group properties.

Support client negotiations, follow-up activity, and deal closure to achieve revenue targets.

Maintain accurate client, account, and sales activity records in the CRM system.

Monitor competitor activity and market trends to identify opportunities and inform sales tactics.

Represent the hotel at client events, trade shows, familiarisation visits, and promotional activities.

Ideally you will have:

Experience in sales function in a hotel environment or tourism industry (preferred)

Results orientated and motivated personality

Ability to work and thrive in a team environment of successful hospitality professionals

Exposure to a variety of markets (favourable)

Demonstrated success in driving revenue growth across leisure market segments through proactive business development and account management.

Experience in managing key client relationships

Strong presentation, communication and interpersonal skills with the ability to persuade and obtain "buy-in" from both internal and external stakeholders

Everything we do at PARKROYAL Hotels & Resorts, that can be seen by our guests and behind the scenes, is from the high-quality service that our people provide. We are proud to be an equal opportunity employer, enabling you to feel empowered to realise your full potential. We find joy in ensuring that the best in us, brings out the best in you.