Business Analysts (Multiple roles)

Softtest pays pty ltd; Canberra; On-site; AUD 60,000 - 120,000; Full time

Job summary

Softtest pays pty ltd is seeking multiple experienced Business Analysts to support ICT projects within the CIO Division. Roles include 3 Senior BAs and 1 Junior BA, with contracts starting 01 March 2024 for 12 months and potential extensions.

Australian citizens able to obtain Baseline Clearance and Canberra or offsite work options are preferred. As a BA, you will elicit and document IT requirements, facilitate workshops, support UAT, and produce clear specifications and process maps under Agile

Qualifications

• Delivering under Agile methodology or adaptable to new methods.
• Facilitating workshops to identify business needs and gather data.
• Eliciting and documenting IT business requirements.
• Capturing and analyzing data-related requirements; deliverables per schedule.
• Securing sign-off of requirements from stakeholders.
• Constructing documentation: specs, process maps, design artefacts.
• Conducting stakeholder engagement to develop requirements and outcomes.

Responsibilities

• Deliver IT business solutions using Agile or adaptable methods.
• Lead workshops to identify needs and gather requirements.
• Elicit, document, and validate requirements with stakeholders.
• Create process maps, design artefacts, and data considerations.
• Coordinate stakeholder sign-off and governance.

Skills

Agile Methodologies

Workshop Facilitation

Requirements Elicitation

Stakeholder Management

Data Analysis

Documentation

UAT Support

Tools

Visual Studio

Azure DevOps

Dynamics 365

Job description

• Australian Citizens with the ability to obtain Baseline Clearance residing in Australia only respond.
• Contract start 01 March 2024 to 12 months, 2 x 12 months extensions.
• Australian Citizen, Ability to obtain Baseline Clearance, Canberra, or Offsite role.

Applicants with more than 2 years' relevant experience can apply for Senior BA roles, applicants with less than 2 years' experience may be considered for the Junior BA role.

The CIO Division provides a range of enabling services and operations delivery to the department and to Australian businesses and is seeking to engage multiple experienced and motivated Business Analysts (3 x Senior BA and 1 x Junior BA) to assist with the delivery of various ICT Projects across the Division.

As a Business Analyst, you will have demonstrated experience:

• Delivering under an Agile methodology, or proven ability to quickly adapt to and successfully deliver outcomes in a new methodology.
• Facilitating workshops, including those to identify business needs, monitor and collate data and identify competing demands.
• Eliciting and documenting the detailed IT business requirements including those that specify the changes to processes, systems, people and information.
• Capturing and analysing data related requirements and produce deliverables in accordance with the project schedule.
• Achieving agreement and the formal sign-off of requirements by stakeholders and governance groups as required.
• Constructing documentation to support the requirements definition, e.g., requirements specifications, process maps, service design artefacts, functional and non-functional requirements, change management implications, data and reporting considerations.
• Conducting stakeholder engagement activities to develop the requirements and desired outcomes.

The following skills and experience will also be highly regarded:

• Provide guidance on solution capabilities and constraints available related to the implementation of platforms.
• Knowledge of and demonstrated experience working with and implementing other ITSM platforms for Government.
• Prepare and execute test scenarios/test cases.
• Conduct functional testing and assist business areas with User Acceptance Testing (UAT) where necessary.
• Knowledge of and demonstrated experience working with Dynamics 365 applications with external portals.
• Experience using project management tools like Visual Studio or Azure DevOps.

Every application requires to address selection criteria as part of application submission.