Senior Business Analysts

Indigitise; Canberra; On-site; AUD 70,000 - 105,000; Full time

Job summary

Indigitise in Canberra is seeking a skilled Business Analyst to join a multi-disciplinary team. You will analyze user needs, collaborate with program managers, and help shape digital services for agricultural trade and biosecurity.

You will engage with internal and external users, translate requirements into actionable features, and support the program through Discovery, Alpha, Beta and Live stages. Strong communication with technical and non-technical audiences is essential.

Qualifications

• Extensive experience in business analysis for large-scale transformations.
• Proven ability to solve complex problems using evidence, analysis and investigation.
• Strong track record working in agile and multi-disciplinary teams.
• Human Centred Design approach to service delivery.
• Documenting functional and non-functional requirements.
• The ability to communicate effectively with technical and non-technical audiences.
• Influencing and guiding decisions with senior stakeholders.
• Excellent knowledge and experience in creating quality visual materials e.g. goals, objectives, problems and vision.

Responsibilities

• Engaging with our internal and external users, business areas to understand and capture user and business needs and identify opportunities (short and/or long-term transformation) for the future state.
• Work closely with solution architects to design solution that fit within the architecture standards for the program, and how the design might contribute to the future state.
• Supporting user engagement throughout the different phases of Discovery, Alpha, Beta and Live; including the provision of ongoing business and technical advice.
• Convert the conceptual/theoretical model of a service/product, into technically sound product features.
• Write user stories/PBIs for development, maintain alignment with features, dependencies within stories; help guide the sequence of development and perform acceptance testing of the implemented PBIs.
• Develop content for business consumption, translating technical solutions/features into simple, effective manner, suitable for wider business consumption.
• Communicating future system requirements to software developers and assisting in system design.
• Collaborate with user researchers and stakeholders to form the bigger strategic picture.

Skills

Business analysis

Agile experience

Stakeholder communication

User research collaboration

Requirements elicitation

Visual materials

Team player

Effective communicator

Education

Tertiary qualifications

Job description

• Initial Contract Duration ASAP to 30 June 2026
• Job Opening Status Open
• Extension Options 12 months
• Location ACT; QLD; VIC; NSW; SA
• Security Clearance Baseline
• Province Australian Capital Territory
• Country Australia
• Postal Code 2600

Job Description

DBD are the custodians of thecustomer experience ensuring seamless, secure, and trusted interactions foragricultural trade and biosecurity. From permits, audits and certifications todeclarations and compliance checks, our platforms and products are whereindustry and government connect.

Our work is about more thantechnology. It's about trust. Our customers and staff trust that they canaccess simple reliable services that support them to undertake their role andcompete in global markets.

We are unifying andmodernising our systems and seeking to build re-usable digital capabilities togive our customers a unified service experience; one place to get what theyneed from government, anytime, anywhere. By simplifying complexity, we enable industryto spend less time on paperwork and more time growing, producing and trading.

Our purpose is to deliverdigital and data services that make agricultural cross border trade and traveleasier, safer, and stronger for Australia. Every member of our division –nomatter our role or location –contributes to that mission.

DBD is seeking BusinessAnalysts to join a multi-disciplinary team to perform analysis on how digitalservices and products being developed can better meet the user needs. TheBusiness Analysts will work closely with the Program Manager and Product Managerand relevant business areas, and external users to develop high value digitalservices and products, keeping our users in their needs at theforefront.

Requirements

Key Duties and Responsibilities

• Engaging with ourinternal and external users, business areas to understand and capture userand business needs and identify opportunities (short and/or long-termtransformation) for the future state.
  
• Work closely withsolution architects to design solution that fit within the architecturestandards for the program, and how the design might contribute to thefuture state.
  
• Supporting userengagement throughout the different phases of Discovery, Alpha, Beta andLive; including the provision of ongoing business and technicaladvice.
  
• Convert theconceptual/theoretical model of a service/product, into technically soundproduct features.
  
• Write userstories/PBIs for development, maintain alignment with features,dependencies within stories; help guide the sequence of development andperform acceptance testing of the implemented PBIs.
  
• Develop contentfor business consumption, translating technical solutions/features intosimple, effective manner, suitable for wider businessconsumption
  
• Communicatingfuture system requirements to software developers and assisting in systemdesign.
  
• Collaborate withuser researchers and stakeholders to form the bigger strategicpicture.
  

Required Skills and Experience

• Extensiveexperience in business analysis for large scaletransformations
  
• Demonstrableexperience in solving complex problems based on evidence, analysis andinvestigation.
  
• Strong trackrecord working in agile and multi-disciplinary teams
  
• Human CentredDesign approach to service delivery
  
• Documentingfunctional and non-functional requirements
  
• The ability tocommunicate effectively with technical and non-technicalaudiences.
  
• Influencing andguiding decisions with senior stakeholders
  
• Excellentknowledge and experience in creating quality visual materials e.g. goals,objectives, problems and vision.
  
• Collaborative teamplayer
  
• Excellentcommunicator in both written and verbal form.
  
• Relevant tertiaryqualifications
  

Desirable Qualifications

• Experience workingon large‑scale government or highly regulated digital programs