Business Analyst

Affinity Nursing; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Affinity Healthcare Group in Brisbane seeks a Business Analyst to bridge business units and IT, gather clear requirements, and translate needs into technical documentation for delivery teams. The role focuses on process improvement, backlog refinement, and defining acceptance criteria with stakeholders.

The ideal candidate will map current processes, design future-state flows, and support UAT while identifying opportunities to automate and improve efficiency across the organization.

Qualifications

• Experience in business analysis, organisational change, transformation, or project delivery.
• Experience supporting business process improvement initiatives.
• Understanding of business process analysis.
• Understanding of organisational change management.
• Understanding of stakeholder management.
• Understanding of business transformation methodologies.
• Understanding of process mapping techniques.
• Familiarity with Visio, Jira, Salesforce, Confluence and Power BI.
• Strong communication and interpersonal skills.
• Analytical and critical thinking ability.

Responsibilities

• Work with stakeholders to understand business problems, goals, processes and desired outcomes.
• Capture business, functional and non-functional requirements clearly and translate them into actionable work.
• Map current-state processes, identify inefficiencies, and design improved future-state processes.
• Participate in backlog refinement, sprint ceremonies, and requirements traceability and change control.
• Work with Technology, Business Systems and stakeholders to shape practical, scalable solutions.
• Build relationships across business and technology teams and facilitate discussions between different groups.
• Assess and prioritise requirements based on business value, risk, complexity and strategic alignment.
• Create clear user stories, requirements and acceptance criteria that development teams can work from.
• Develop test scenarios, support UAT, validate solutions against requirements and identify defects or gaps.
• Identify opportunities to automate manual processes, simplify workflows and improve operational efficiency.

Tools

Microsoft Visio

Jira

Salesforce

Confluence

Power BI

Job description

Established in 2003, Affinity Healthcare Group (Affinity) is an Australian-owned company that delivers large-scale health workforce solutions to support the health and wellbeing of communities throughout Australia. We value our genuine, long-term partnerships with health departments and the private sector and our focus on agile decision-making, quality service and continual improvement is what sets us apart.

POSITION PRIMARY PURPOSE

The Business Analyst bridges business units and IT to deliver successful transformation and change. The role assesses impacts, improves processes, engages stakeholders, and gathers clear requirements and acceptance criteria, using wireframes where a visual approach helps. The Business Analyst then translates business needs into technical documentation that delivery teams can act on.

About the role

A Business Analyst role focused on working with stakeholders to understand business problems, goals, processes and desired outcomes, and translating them into actionable work. The role involves process mapping, requirements capture, solution design, and ensuring delivered solutions address the original business problem and provide expected business value.

Key responsibilities

• Work with stakeholders to understand business problems, goals, processes and desired outcomes
• Capture business, functional and non-functional requirements clearly and translate them into actionable work
• Map current-state processes, identify inefficiencies, and design improved future-state processes
• Participate in backlog refinement, sprint ceremonies, and requirements traceability and change control
• Work with Technology, Business Systems and stakeholders to shape practical, scalable solutions
• Build relationships across business and technology teams and facilitate discussions between different groups
• Assess and prioritise requirements based on business value, risk, complexity and strategic alignment
• Create clear user stories, requirements and acceptance criteria that development teams can work from
• Develop test scenarios, support UAT, validate solutions against requirements and identify defects or gaps
• Identify opportunities to automate manual processes, simplify workflows and improve operational efficiency

About you

• Experience in business analysis, organisational change, transformation, or project delivery
• Experience supporting business process improvement initiatives
• Understanding of business process analysis
• Understanding of organisational change management
• Understanding of stakeholder management
• Understanding of business transformation methodologies
• Understanding of process mapping techniques
• Familiarity with Microsoft Visio, Jira, Salesforce Confluence and Power BI
• Strong communication and interpersonal skills
• Analytical and critical thinking ability