Business Analyst With API Integration and Banking

XPT Software; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

XPT Software in Sydney seeks an experienced Senior Business Analyst to evaluate downstream impacts of the UNITE transformation for the Complaints business in Customer Production and Support. You will define requirements, support Agile delivery, and drive readiness through impact assessments, process design, SOP updates, training, UAT, BPIV and change management activities.

Role requires 8+ years of relevant experience in banking, strong API integration knowledge, and proven ability to elicit and

Qualifications

• 8+ years of experience as a business analyst in banking or financial services.
• Proven ability to elicit, document and translate business needs into stories and acceptance criteria.
• Strong Agile delivery, UAT, BPIV, and change-management capabilities.
• Experience mapping current-state and future-state processes and SOP updates.
• Excellent stakeholder engagement and cross-functional collaboration.
• Ability to work in a fast-paced transformation program.

Responsibilities

• Evaluate downstream impacts of UNITE transformation initiatives on the Complaints business.
• Define business requirements and support agile delivery teams.
• Lead impact assessments, process design and readiness activities.
• Develop SOPs, training materials, UAT scenarios, and communications.
• Coordinate BPIV, end-to-end testing, and risk/impact analyses.

Skills

Senior Business Analyst

Banking domain experience

API integration experience

Job description

Must Have Skills: Sebior Business Analyst with strong Banking doamin

Nice to Have Skills: Shared JD

Detailed Job Description:

Role description - Business Analyst responsible for evaluating downstream impacts of UNITE transformation initiatives to the Complaints business in Customer Production and Support. Defines business requirements, supports Agile delivery teams, and drives business readiness through impact assessments, process design, SOP updates, training, communications, UAT, BPIV, and change management activities.

• Key responsibilities
  
• Conduct impact assessments of upstream UNITE Transformation Stream Projects (TSPs) to identify downstream impacts to Customer Production and Support.
  
• Should have API integration experience in Banking domain to assist in assessments
  
• Partner with business and technology stakeholders to elicit, analyse, and document business requirements for delivery teams.
  
• Translate business needs into delivery-ready artefacts, including user stories, business requirements, acceptance criteria, and backlog items for Agile Release Trains.
  
• Facilitate workshops and stakeholder engagement sessions to understand business processes, requirements, risks, and operational impacts.
  
• Develop current-state and future-state process maps to support solution design and business readiness activities.
  
• Support business readiness and change management activities, ensuring impacts are understood and effectively managed across affected teams.
  
• Support business documentation uplift, including Standard Operating Procedures (SOPs), work instructions, and process documentation.
  
• Review training materials and support training delivery to ensure successful adoption of new processes and systems.
  
• Prepare and coordinate business communications to support change implementation and stakeholder awareness.
  
• Plan, coordinate, and execute User Acceptance Testing (UAT), including test scenarios, test cases, defect management, and business sign-off activities.
  
• Support Business Process Integrated Validation (BPIV) and end-to-end testing activities to validate business outcomes and operational readiness. Analyse risks, dependencies, and operational impacts, and provide recommendations to support delivery and implementation decisions.
  
• Collaborate with Product Owners, Architects, Delivery Teams, and Change Managers to ensure business requirements and acceptance criteria are clearly understood.
  
• Contribute to continuous improvement initiatives by identifying opportunities to enhance customer, employee, and operational outcomes.
  

Minimum Years of Experience: 8+ Years relevant

Certifications Needed: No

Job Details:

Must Have Skills: Sebior Business Analyst with strong Banking doamin

Nice to Have Skills: Shared JD

Detailed Job Description:

Role description - Business Analyst responsible for evaluating downstream impacts of UNITE transformation initiatives to the Complaints business in Customer Production and Support. Defines business requirements, supports Agile delivery teams, and drives business readiness through impact assessments, process design, SOP updates, training, communications, UAT, BPIV, and change management activities.

• Key responsibilities
  
• Conduct impact assessments of upstream UNITE Transformation Stream Projects (TSPs) to identify downstream impacts to Customer Production and Support.
  
• Should have API integration experience in Banking domain to assist in assessments
  
• Partner with business and technology stakeholders to elicit, analyse, and document business requirements for delivery teams.
  
• Translate business needs into delivery-ready artefacts, including user stories, business requirements, acceptance criteria, and backlog items for Agile Release Trains.
  
• Facilitate workshops and stakeholder engagement sessions to understand business processes, requirements, risks, and operational impacts.
  
• Develop current-state and future-state process maps to support solution design and business readiness activities.
  
• Support business readiness and change management activities, ensuring impacts are understood and effectively managed across affected teams.
  
• Support business documentation uplift, including Standard Operating Procedures (SOPs), work instructions, and process documentation.
  
• Review training materials and support training delivery to ensure successful adoption of new processes and systems.
  
• Prepare and coordinate business communications to support change implementation and stakeholder awareness.
  
• Plan, coordinate, and execute User Acceptance Testing (UAT), including test scenarios, test cases, defect management, and business sign-off activities.
  
• Support Business Process Integrated Validation (BPIV) and end-to-end testing activities to validate business outcomes and operational readiness. Analyse risks, dependencies, and operational impacts, and provide recommendations to support delivery and implementation decisions.
  
• Collaborate with Product Owners, Architects, Delivery Teams, and Change Managers to ensure business requirements and acceptance criteria are clearly understood.
  
• Contribute to continuous improvement initiatives by identifying opportunities to enhance customer, employee, and operational outcomes.
  

Minimum Years of Experience: 8+ Years relevant

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute. 1.UNITE transformation
2. Businees analyst role 3. API Integration