Business Analyst

Wotton + Kearney; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

FLEX for all

Mentoring program

Culture and collaboration

CSR involvement

Career growth with flexibility

Parental leave and supportive benefits

Job summary

Wotton + Kearney in Sydney invites a Business Analyst to join the transformation team, shaping operating models, productivity and client outcomes. This is a permanent full-time role that offers opportunities to influence firm-wide improvements and work across diverse projects.

You will gather requirements, analyse processes and partner with Technology, Operations and Finance to deliver measurable improvements while enabling AI-enabled ways of working.

Qualifications

• Experience in business analysis, operational improvement or transformation-focused roles.
• Strong analytical and problem-solving skills with ability to translate data into insights.
• Experience establishing performance measures, analysing results and tracking outcomes.
• Strong reporting, data analysis and business performance measurement capabilities.
• Experience gathering requirements, documenting processes and identifying improvement opportunities.

Responsibilities

• Establish and maintain baseline measures across productivity, utilisation, service delivery, capacity and business performance.
• Track, measure and report on benefits delivered through transformation and business improvement initiatives.
• Support business case development, value measurement and benefits realisation activities.
• Produce reporting, analysis and insights that support executive decision-making.
• Analyse business processes, service delivery models and operational performance to identify improvement opportunities.
• Gather requirements, document current and future state processes and develop evidence-based recommendations.
• Support operating model reviews, organisational improvement initiatives and strategic projects.
• Maintain governance documentation including RAID logs, action registers, decision logs and dependency trackers.
• Prepare reporting and materials for governance forums, steering committees and leadership teams.
• Support project planning, delivery coordination and transformation reporting.
• Contribute to continuous improvement initiatives focused on productivity, service quality and client outcomes.
• Work closely with technology and business stakeholders to support the adoption of automation, digital solutions and AI-enabled ways of working.

Skills

Business analysis

Transformation

Data interpretation

Stakeholder engagement

Advanced Excel

Job description

Current opportunities to join our growing team are featured below.

Business Analyst

• IT & Telecomms
• Business Analyst
• Sydney
• Permanent / Full Time

15/9/2026

• Work on high-impact projects influencing how the firm operates and grows.
• Use data and insights to support strategic decisions and business outcomes.
• Gain exposure to transformation, operating model design and AI initiatives.

Turn insights into impact.

We're looking for a Business Analyst to join WK's growing transformation team and help drive smarter ways of working across the firm.

Reporting to the Operating Model Lead, you'll work across strategic projects focused on business performance, operational improvement and transformation. You'll use data, analysis and stakeholder engagement to uncover opportunities, measure outcomes and support decisions that improve how we work.

Partnering with teams across Technology, Operations, Finance, Business Services and our legal practice groups, you'll play a key role in ensuring initiatives are backed by meaningful insights, clear governance and measurable results.

This is a fantastic opportunity for someone who enjoys solving problems, working with data and influencing change, while gaining exposure to transformation, operating model design, process improvement and organisational effectiveness.

What you'll be doing

• Establish and maintain baseline measures across productivity, utilisation, service delivery, capacity and business performance.
• Track, measure and report on benefits delivered through transformation and business improvement initiatives.
• Support business case development, value measurement and benefits realisation activities.
• Produce reporting, analysis and insights that support executive decision-making.
• Analyse business processes, service delivery models and operational performance to identify improvement opportunities.
• Gather requirements, document current and future state processes and develop evidence-based recommendations.
• Support operating model reviews, organisational improvement initiatives and strategic projects.
• Maintain governance documentation including RAID logs, action registers, decision logs and dependency trackers.
• Prepare reporting and materials for governance forums, steering committees and leadership teams.
• Support project planning, delivery coordination and transformation reporting.
• Contribute to continuous improvement initiatives focused on productivity, service quality and client outcomes.
• Work closely with technology and business stakeholders to support the adoption of automation, digital solutions and AI-enabled ways of working.

What you'll bring:

We're open to candidates from a range of backgrounds including business analysis, consulting, commercial analysis, transformation, project delivery, operations, continuous improvement or professional services environments.

You'll also bring:

• Experience in business analysis, operational improvement or transformation-focused roles.
• Strong analytical and problem-solving skills, with the ability to translate data into meaningful insights and recommendations.
• Experience establishing performance measures, analysing results and tracking outcomes.
• Strong capability in reporting, data analysis and business performance measurement.
• Experience gathering requirements, documenting processes and identifying improvement opportunities.
• An understanding of operating models, service delivery frameworks or organisational effectiveness principles.
• Strong organisational skills and experience supporting projects, governance forums or transformation initiatives.
• Excellent written and verbal communication skills, including the ability to prepare executive reporting and business cases.
• Advanced Excel and data analysis skills, with the ability to work comfortably across multiple datasets and information sources.
• A curious mindset and genuine interest in how organisations operate, improve and scale.

Why Wotton Kearney?

At WK, you'll join a high-performing and supportive team where your contribution is genuinely valued. We invest in our people, encourage new ideas and provide opportunities to grow your career while maintaining balance and flexibility.

• FLEX for all. We care about client outcomes, quality, and business and cultural contributions. If you can make that work by working part-time, working “irregular hours” or working from home – then so can we.
• Our mentoring program offers continuous support and guidance throughout your career. You'll have access to training, conferences, and workshops, keeping you updated on the latest developments in the legal and insurance industries.
• Our culture sets us apart. Collegiate, open, innovative, passionate about everything we do.
• We give back to the community. Join us in CSR activities to support our charity partners, from building houses in Cambodia, participating in fun runs or baking cup cakes, there's a way for everyone to contribute.
• Leaders of the pack. Work with a firm that understands its purpose, has a singular focus on the insurance industry and is excited by the potential for growth in our market!
• Supporting you with generous parental leave entitlements, purchased annual leave, home office allowances, education assistance, Employee Assistance Program and many more.

We are committed to fostering an inclusive and diverse workplace at Wotton Kearney. As part of our dedication to accessibility, we strive to support candidates with disabilities throughout the interview process. If you require any accommodations or assistance during the application and interview stages please contact Jamie Laddin Talent Acquisition Manager on [e-mail]