Client Relationship Executive

Wotton Kearney; City of Melbourne; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible hours

Mentoring program

Company culture

CSR activities

Parental leave

Home office allowance

Job summary

Wotton Kearney is seeking a Client Relationship Executive to join our Business Development & Marketing team in Melbourne or Sydney. You will help drive client engagement initiatives, support strategic growth plans and translate client insights into actions that strengthen partnerships and deliver meaningful outcomes.

You may be already working in business development, account management or marketing within a professional services environment and are looking to advance your career.

Qualifications

• 2–5 years of client-facing or growth-focused experience.
• Experience in professional services or similar environments.
• Strong organisational and project management skills.
• Ability to communicate confidently with senior stakeholders.
• Comfort with data, insights and reporting for decisions.
• Attention to detail amidst competing priorities.
• Collaborative, curious and relationship-focused mindset.
• Interest in how technology and AI can improve processes.

Responsibilities

• Support delivery and evolution of WK's Key Client Programme.
• Coordinate client planning activities, reviews and strategic initiatives.
• Prepare client briefings, presentations and reporting materials.
• Analyse client engagement and identify opportunities.
• Develop relationship maps, stakeholder insights and client intelligence.
• Support client listening initiatives and feedback programs.
• Assist with client events, thought leadership and training programs.
• Partner across the firm to support growth and retention.

Skills

Relationship management

Stakeholder communication

Data & reporting

Project management

Prioritisation

Collaborative work

Curiosity

AI in processes

Job description

Join the best. Be yourself.

\"Being the best isn't just about being the best professionals. It's about being the best place to work, grow and be yourself.\"

At Wotton Kearney, relationships sit at the centre of everything we do. As we continue to invest in our client experience and strategic growth initiatives, we're looking for a Client Relationship Executive to join our Business Development & Marketing team.

This newly created role is an opportunity to work alongside our partners and client relationship leaders on some of WK's most important client relationships. You'll help drive client engagement initiatives, support strategic growth plans and turn client insights into actions that strengthen partnerships and deliver meaningful outcomes.

This role is open to candidates who are Melbourne or Sydney based.

What you'll be doing:

• Support the delivery and ongoing evolution of WK's Key Client Programme.
• Coordinate client planning activities, relationship reviews and strategic initiatives.
• Prepare client briefings, presentations and reporting materials.
• Analyse client engagement activity and identify opportunities to strengthen relationships.
• Develop and maintain relationship maps, stakeholder insights and client intelligence.
• Support client listening initiatives, including interviews, NPS programmes and relationship reviews.
• Help translate client feedback into practical actions that improve client experience and support growth.
• Assist with client events, thought leadership initiatives, training programmes and other value-add activities.
• Partner with stakeholders across the firm to support strategic client growth and retention initiatives.

About you:

You may already be working in business development, account management, client relationship management or marketing within a professional services environment and are looking to take the next step in your career.

• Brings 2-5 years' experience in a similar client-facing or growth-focused role.
• Has strong organisational and project management skills.
• Is confident communicating with senior stakeholders.
• Enjoys working with data, insights and reporting to inform decisions.
• Can juggle competing priorities while maintaining a high level of attention to detail.
• Is naturally curious, proactive and relationship-focused.
• Thrives in a collaborative environment and enjoys working across different teams.
• Has an interest in how technology and AI can improve processes and outcomes

Why Wotton Kearney?

At WK, you'll join a high-performing and supportive team where your contribution is genuinely valued. We invest in our people, encourage new ideas and provide opportunities to grow your career while maintaining balance and flexibility.

• FLEX for all. We care about client outcomes, quality, and business and cultural contributions. If you can make that work by working part-time, working \"irregular hours\" or working from home - then so can we.
• Our mentoring program offers continuous support and guidance throughout your career. You'll have access to training, conferences, and workshops, keeping you updated on the latest developments in the legal and insurance industries.
• Our culture sets us apart.Collegiate, open, innovative, passionate about everything we do.
• We give back to the community.Join us in CSR activities to support our charity partners, from building houses in Cambodia, participating in fun runs or baking cup cakes, there's a way for everyone to contribute.
• Leaders of the pack. Work with a firm that understands its purpose, has a singular focus on the insurance industry and is excited by the potential for growth in our market!
• Supporting you with generous parental leave entitlements, purchased annual leave, home office allowances, education assistance, Employee Assistance Program and many more.

We are committed to fostering an inclusive and diverse workplace at Wotton Kearney. As part of our dedication to accessibility, we strive to support candidates with disabilities throughout the interview process. If you require any accommodations or assistance during the application and interview stages please contact Katarina Mali Talent Acquisition Business Partner on [e-mail].