Business Analyst

Transport for NSW; Sydney; On-site; AUD 142,000 - 159,000; Full time

Job summary

Transport for NSW is seeking a Business Analyst to bridge business needs with technology solutions within a complex enterprise environment. Based in Sydney, you will support the delivery of strategic projects and digital initiatives, engaging with stakeholders and defining requirements.

You will elicit, analyse and document requirements, produce BA artefacts and help assess options, risks and benefits. Experience in large programs and familiarity with Agile, Waterfall or hybrid delivery is

Qualifications

• Experience delivering business analysis artefacts including process maps, user stories and requirements documentation.
• Ability to analyse business problems and provide evidence-based recommendations.
• Experience across Agile, Waterfall or hybrid delivery environments.

Responsibilities

• Elicit, analyse and document business, functional and non-functional requirements.
• Facilitate stakeholder workshops, interviews and consultations to validate requirements.
• Produce high-quality BA artefacts including process maps and business cases.
• Analyse current-state processes and identify opportunities for improvements.
• Assess solution options, risks and benefits to support decision-making.
• Support change impact assessments and implementation planning.
• Work across multiple projects within a complex stakeholder environment.
• Proven experience delivering BA services in large, complex programs or projects.

Skills

Stakeholder engagement

Facilitation

Communication skills

Requirements gathering

Process mapping

User stories

Business analysis documentation

Education

Business Analysis certifications (ECBA, PMI-PBA, AAC, CFLBA)

Job description

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Business Analyst - Sydney

Organisation/Entity: Transport For NSW

Job category: Projects

Job location: Macquarie Park, NSW, AU, 2113

Job reference number: 107358

Employment type: Permanent Full-Time

Salary range: $141678.0-$158677.0

You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

This is your opportunity to broaden your experience and perspectives, step out of the confines of a standard project role and expand your scope to work with an interconnected ecosystem of industry professionals.

In this role, you'll:

Are you an experienced Business Analyst who can bridge the gap between business needs and technology solutions in a complex enterprise environment?

Transport for NSW is seeking a talented Business Analyst (Grade 8) to support the delivery of strategic projects and digital initiatives. Working across diverse portfolios, you will engage with stakeholders, analyse business processes, define requirements and contribute to the successful design and implementation of business and technology solutions.

Key Responsibilities

• Elicit, analyse and document business, functional and non-functional requirements.
• Facilitate stakeholder workshops, interviews and consultation sessions to gather and validate requirements.
• Produce high-quality business analysis artefacts including process maps, user stories, requirements documentation and business case inputs.
• Analyse current-state processes and identify opportunities for operational and service improvements.
• Assess solution options, business impacts, risks and benefits to support informed decision-making.
• Support change impact assessments, business readiness activities and implementation planning.
• Work across multiple projects and initiatives within a complex stakeholder environment.
• Proven experience delivering business analysis services within large, complex programs or projects.
• Strong experience developing requirements, process models, user stories and business analysis documentation.
• Experience working within Agile, Waterfall or hybrid delivery environments.
• Strong stakeholder engagement, facilitation and communication skills.
• Ability to analyse business problems, evaluate options and develop evidence-based recommendations.
• Relevant tertiary qualifications and/or Business Analysis certifications such as ECBA, PMI-PBA, AAC, CFLBA or equivalent are highly regarded

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers .

For more information about this role, please contact [e-mail]

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.