Business Analyst

Department Of Families, Fairness And Housing; Melbourne; On-site; AUD 90,000 - 140,000; Full time

Job summary

Department Of Families, Fairness And Housing is seeking a Business Analyst to understand complex maintenance contracts and translate needs into clear requirements. You will liaise with senior managers and executive teams to bridge procurement and business perspectives within Homes Victoria.

In this role you will map contract delivery processes, identify improvements, and support the re-contracting activity in line with organisation procurement milestones to deliver a more transparent and

Responsibilities

• Engage with stakeholders to understand maintenance contracts and delivery processes.
• Review current contracting model with Homes Victoria to define future requirements.
• Support re-contracting in line with DFFH procurement processes and milestones.

Job description

THE ROLE

The Business Analyst helps understand business problems via in-depth investigation and gathering technical and non-technical information. Once the issue is clearly understood, the business analyst will detail the requirements for a solution and ensure the delivered solution meets those business requirements. This role plays an advisory role to senior managers and exec teams. They help to bridge the gap between commercial/procurement requirements and the wider business. This role is part of the team responsible for developing and implementing a new contract model that improves the renter experience, drives transparency, improves efficiency and remains flexible to the operational needs of Homes Victoria.

ACCOUNTABILITIES INCLUDE

• Engage with stakeholders to develop a comprehensive understanding of full range of maintenance contracts and maintenance delivery processes and how they impact department's clients experience.
• Perform a detailed review of the current contracting model with the Homes Victoria Branch to create a clear set of requirements for the future contract.
• Support the re-contracting process in alignment with DFFH Procurement Processes and project milestones.