Business Analyst

Terra Firma Business Consulting; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Terra Firma Business Consulting is seeking a Consultant – Business Analyst in Melbourne. The role offers exposure to Government, Banking & Financial Services, Telecommunications, Technology, Utilities and Not-for-Profit projects, delivering end-to-end business analysis in evolving delivery environments.

You will facilitate workshops, elicit requirements, perform gap analysis, document customer journeys and support solution design.

Qualifications

• 5–7 years' Business Analyst experience delivering technology or business transformation projects.
• Strong stakeholder management and ability to influence outcomes.
• Experience facilitating workshops and translating business needs into clear requirements.

Responsibilities

• Facilitate workshops and elicit business requirements.
• Perform gap analysis and produce high-quality BRDs.
• Document customer journeys, user stories and business process maps.
• Support solution design and provide clarification to development and testing teams.
• Develop and lead UAT and BVT, including defect triage and reporting.
• Support UX design activities through business analysis.
• Review solution architecture, detailed designs and build documentation.
• Coordinate stakeholders, vendors and delivery teams to ensure successful outcomes.
• Support release planning, business readiness, training materials and deployment activities.

Skills

Stakeholder management

Workshop facilitation

Requirements gathering

Business process mapping

User stories

Prioritisation

Job description

Consultant – Business Analyst

Terra Firma is a leading Australian business and technology consulting firm with a 30-year history of delivering successful client outcomes. We partner with organisations across Government, Banking & Financial Services, Telecommunications, Technology, Utilities and Not-for-Profit, helping them solve complex business challenges and deliver meaningful transformation.

We're looking for a Business Analyst (5–7 years' experience) to join our growing consulting practice. This role offers exposure to a variety of clients, industries and transformation programs, with genuine opportunities to grow your consulting career.

The Role

This is a hands-on, end-to-end Business Analyst role suited to someone who enjoys working in evolving delivery environments where collaboration, stakeholder engagement and quality outcomes are critical.

You'll be responsible for:

• Facilitating workshops and eliciting business requirements
• Performing gap analysis and producing high-quality business requirements documentation
• Documenting customer journeys, user stories and business process maps
• Supporting solution design and providing clarification to development and testing teams
• Developing and leading UAT and Business Verification Testing (BVT), including defect triage and reporting
• Support UX design activities through business analysis
• Review solution architecture, detailed designs and build documentation
• Coordinating stakeholders, vendors and delivery teams to ensure successful outcomes
• Supporting release planning, business readiness, training materials and deployment activities

About You

You'll bring:

• 5–7 years' Business Analyst experience delivering technology or business transformation projects
• Strong stakeholder management skills, with the ability to influence and build trusted relationships
• Experience facilitating workshops and translating business needs into clear requirements
• The ability to manage competing priorities and adapt in fast-paced, evolving environments
• A collaborative mindset and a passion for delivering high-quality client outcomes

Why Terra Firma?

• Work across diverse industries and complex transformation programs
• Learn from experienced consultants in a collaborative, supportive environment
• Ongoing mentoring, professional development and genuine career growth
• Be part of a consulting team that values excellence, collaboration and making a real impact