Business Analyst

Terra Firma Pty Ltd; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Terra Firma is seeking a hands-on Business Analyst with 5–7 years of experience to join our Australian practice in Melbourne. You will lead workshops, elicit requirements, perform gap analyses and create high-quality BRDs for diverse transformation programs.

You will document journeys, user stories and process maps, support solution design and provide clarification to development and testing teams. You’ll drive UAT/BVT, coordinate stakeholders and assist with release activities.

Qualifications

• 5–7 years' Business Analyst experience delivering technology or business transformation projects.
• Strong stakeholder management skills and ability to influence and build trusted relationships.
• Experience facilitating workshops and translating business needs into clear requirements.
• Ability to manage competing priorities in fast-paced environments.
• Collaborative mindset and commitment to delivering high-quality client outcomes.

Responsibilities

• Facilitating workshops and eliciting business requirements
• Performing gap analysis and producing high-quality business requirements documentation
• Documenting customer journeys, user stories and business process maps
• Supporting solution design and providing clarification to development and testing teams
• Developing and leading UAT and Business Verification Testing (BVT)
• Supporting UX design activities through business analysis
• Reviewing solution architecture and build documentation
• Coordinating stakeholders, vendors and delivery teams to ensure outcomes
• Supporting release planning, business readiness, training materials and deployment activities

Skills

Stakeholder management

Workshop facilitation

Requirements documentation

User stories

Process mapping

UAT / BVT

Collaboration

Job description

Terra Firma is a leading Australian business and technology consulting firm with a 30-year history of delivering successful client outcomes. We partner with organisations across Government, Banking & Financial Services, Telecommunications, Technology, Utilities and Not-for-Profit, helping them solve complex business challenges and deliver meaningful transformation.

We're looking for a Business Analyst (5–7 years' experience) to join our growing consulting practice. This role offers exposure to a variety of clients, industries and transformation programs, with genuine opportunities to grow your consulting career.

The Role

This is a hands-on, end-to-end Business Analyst role suited to someone who enjoys working in evolving delivery environments where collaboration, stakeholder engagement and quality outcomes are critical.

You'll be responsible for:

• Facilitating workshops and eliciting business requirements
• Performing gap analysis and producing high-quality business requirements documentation
• Documenting customer journeys, user stories and business process maps
• Supporting solution design and providing clarification to development and testing teams
• Developing and leading UAT and Business Verification Testing (BVT), including defect triage and reporting
• Support UX design activities through business analysis
• Review solution architecture, detailed designs and build documentation
• Coordinating stakeholders, vendors and delivery teams to ensure successful outcomes
• Supporting release planning, business readiness, training materials and deployment activities

About You

You'll bring:

• 5–7 years' Business Analyst experience delivering technology or business transformation projects
• Strong stakeholder management skills, with the ability to influence and build trusted relationships
• Experience facilitating workshops and translating business needs into clear requirements
• The ability to manage competing priorities and adapt in fast-paced, evolving environments
• A collaborative mindset and a passion for delivering high-quality client outcomes

Why Terra Firma?

• Work across diverse industries and complex transformation programs
• Learn from experienced consultants in a collaborative, supportive environment
• Ongoing mentoring, professional development and genuine career growth
• Be part of a consulting team that values excellence, collaboration and making a real impact

If you're ready to take the next step in your consulting career and want to work with a team that invests in your success then we'd love to hear from you.

All Terra Firma employees, contractors and consultants are required to complete security and background checks, including any checks mandated by our clients, before employment or engagement.