Customer Service & Administration Traineeship

ARCway Careers; Brisbane; Presencial; AUD 35.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentoring and training

Nationally recognised qualification

Full-time employment while studying

Descripción de la vacante

ARCway Careers, partnering with a well-established business in Salisbury, QLD, invites applicants to begin a paid, full-time Customer Service & Administration Trainee role. No prior office experience is required, and you will study for a nationally recognised Certificate III in Business under expert mentoring.

You will learn to handle customer inquiries, manage records in a CRM, and support daily office operations while developing essential business and service skills for a lasting career.

Formación

• No prior office experience required.
• Training provided to complete a nationally recognised qualification.
• Full-time paid traineeship with mentorship.

Responsabilidades

• Deliver outstanding customer service by phone and email.
• Assist customers with enquiries and provide solutions.
• Maintain customer records using CRM software.
• Prepare reports and business documents.
• Complete a variety of administration tasks.
• Organise electronic and paper filing systems.
• Support the wider office team with day-to-day operations.

Conocimientos

Customer service

Administration

Excellent communication

Educación

Certificate III in Business

Herramientas

CRM software

Descripción del empleo

Kickstart your office career with paid, full-time training!

Looking for your first office job? Want to build a long-term career in customer service and business administration?

ARCway Careers is partnering with a well-established business in Salisbury, QLD, to recruit an enthusiastic Customer Service & Administration Trainee.

You'll earn while you learn, gain real workplace experience, receive ongoing mentoring and complete a nationally recognised Certificate III in Business—all while working in a supportive team that wants to see you succeed.

No previous office experience is required.

Why You'll Love This Opportunity

Full-time paid traineeship (Monday to Friday)

Gain a nationally recognised Certificate III in Business

No experience required – full training provided

Supportive team and experienced mentors

Develop valuable administration and customer service skills

Excellent opportunity for long-term career progression

What You'll Be Doing

Every day is different! You'll learn how to:

• Deliver outstanding customer service by phone and email

• Assist customers with enquiries and provide solutions

• Maintain customer records using CRM software

• Prepare reports and business documents

• Complete a variety of administration tasks

• Organise electronic and paper filing systems

• Support the wider office team with day-to-day operations

As your confidence grows, so will your responsibilities.

About You

This opportunity would suit someone who is:

• Friendly, confident and enjoys helping people

• A great communicator with a positive attitude

• Organised with excellent attention to detail

• Comfortable using computers and willing to learn new systems

• Reliable, motivated and eager to build a career

• Looking for long-term employment rather than just a job

Whether you've recently finished school, are changing careers or simply want your first step into an office environment, we'd love to hear from you.

What's In It For You?

• Full-time employment while you study

• Nationally recognised qualification

• Practical, hands-on workplace experience

• Ongoing mentoring and support throughout your traineeship

• Valuable skills that employers are looking for

• A fantastic opportunity to launch your career in business, administration and customer service

Location

Salisbury, QLD

Easy access from Moorooka, Rocklea, Archerfield, Coopers Plains, Acacia Ridge, Sunnybank and surrounding suburbs.

Please Note: To be eligible for this traineeship, applicants must be an Australian Citizen, New Zealand Citizen or Australian Permanent Resident. Previous qualifications in Business may affect eligibility.