Building Services Admin & Customer Support Officer

Geoscience Australia; Wangaratta; On-site; AUD 65,000 - 80,000; Full time

Job summary

Rural City of Wangaratta in Wangaratta, VIC is seeking a Support Officer - Building Services to provide administrative and customer service support to the Building Services team. You will be the first point of contact for customers, assist with enquiries, process documentation and help ensure the efficient delivery of statutory building services.

Full-time, permanent position with a commitment to delivering high-quality public service.

Qualifications

• Excellent customer service and communication skills.
• Strong administrative and organisational abilities with a high level of attention to detail.
• The ability to manage competing priorities and work effectively in a busy environment.
• A professional and welcoming approach when interacting with customers, contractors and stakeholders.
• Sound computer skills and experience using Microsoft Office applications.
• The ability to work both independently and as part of a team.
• Experience in an administrative or customer service role.
• Experience or knowledge in building, planning or local government environments will be highly regarded but is not essential.

Responsibilities

• Provide administrative and customer service support to the Building Services team.
• Be the first point of contact for customers and contractors.
• Assist with enquiries, documentation processing and coordination of statutory building services.
• Help manage competing priorities in a busy environment.

Skills

Customer service

Administrative skills

Communication skills

Organisational skills

Attention to detail

Tools

Microsoft Office

Job description

Rural City of Wangaratta in Wangaratta, VIC is seeking a Support Officer - Building Services to provide administrative and customer service support to the Building Services team. You will be the first point of contact for customers, assist with enquiries, process documentation and help ensure the efficient delivery of statutory building services.

Full-time, permanent position with a commitment to delivering high-quality public service.