Bookings Officer

Geoscience Australia; Wangaratta; On-site; AUD 43,000 - 58,000; Part time

Benefits offered by this job

Flu vaccinations

Discounted gym memberships

Employee Assistance Program

Job summary

Rural City of Wangaratta in Wangaratta, VIC, is seeking a part-time Bookings Officer to support bookings for sporting facilities and community spaces. This 16-hour-per-week role focuses on coordination, accurate records, invoicing and smooth operations.

You will be the friendly contact for clubs and residents, delivering excellent service, managing bookings, payments and liaising with stakeholders to ensure facilities are accessible and well maintained.

Qualifications

• Strong organisational skills to manage multiple bookings and deadlines.
• Excellent customer service and a friendly, professional approach when supporting community members and sporting groups.
• Attention to detail to ensure records, bookings, invoices and payments are accurate and well maintained.
• Clear communication skills, both written and verbal, to liaise effectively with stakeholders and internal teams.
• A collaborative approach, contributing positively to a supportive and community focused team environment.

Responsibilities

• Coordinate and manage bookings for sporting facilities and community spaces across the municipality.
• Deliver excellent customer service to community groups, sporting clubs and residents seeking information or support.
• Process invoices and payments efficiently and in line with organisational procedures.
• Communicate with stakeholders to confirm bookings, resolve queries and support smooth facility operations.
• Ensure facilities are accessible, well managed and ready for use, supporting positive community experiences.
• Assist with general administration within the Community & Recreation team to keep operations running smoothly.

Skills

Bookings management

Customer service

Administrative

Communication

Teamwork

Job description

Join a team that keeps our community active, connected and thriving

Bookings Officer

Wangaratta, VIC | Temporary Part Time (16 hours per week until April 2027) | $36.76 per hour + super

Are you a highly organised administrator who loves helping people and keeping things running smoothly? Our Community & Recreation team is looking for a Bookings Officer to support the coordination of sporting facility and community space bookings across the municipality. In this role, you’ll be the friendly, reliable point of contact for clubs, community groups and residents. You’ll manage booking systems, maintain accurate records, process invoices and payments, and ensure our facilities are accessible, well managed and ready for use. You’ll also play a key part in communicating with stakeholders and supporting the delivery of valued community services. If you enjoy variety, teamwork and meaningful work that supports local groups, this role offers a rewarding opportunity to contribute to a vibrant and active community

What you'll do

• Coordinate and manage bookings for sporting facilities and community spaces across the municipality.
• Deliver excellent customer service to community groups, sporting clubs and residents seeking information or support.
• Process invoices and payments efficiently and in line with organisational procedures.
• Communicate with stakeholders to confirm bookings, resolve queries and support smooth facility operations.
• Ensure facilities are accessible, well managed and ready for use, supporting positive community experiences.
• Assist with general administration within the Community & Recreation team to keep operations running smoothly.

What you'll bring

• Strong organisational skills with the ability to manage multiple bookings and deadlines confidently.
• Excellent customer service and a friendly, professional approach when supporting community members and sporting groups.
• Attention to detail to ensure records, bookings, invoices and payments are accurate and well maintained.
• Clear communication skills, both written and verbal, to liaise effectively with stakeholders and internal teams.
• A collaborative approach, contributing positively to a supportive and community focused team environment.

Why Work for Rural City of Wangaratta?

Joining our team comes with an array of exciting benefits, including:

• Inclusive & Supportive Environment: Be part of a nurturing team that prioritises professional growth and development.
• Ongoing Training & Development: Access continuous learning opportunities to advance your career.
• Corporate Benefits: Enjoy perks such as flu vaccinations and discounted gym memberships.
• Employee Assistance Program (EAP): Access mental health and wellbeing support.

For more information and to view the position description, please visit our website at www.wangaratta.vic.gov.au.For further enquiries about this position should be directed to Karen Brady, Community & Recreation Coordinator [e-mail]

Applications close at 3pm on Monday, 31 August 2026,although the right candidate may be appointed earlier.

Rural City of Wangaratta is a child safe and equal opportunity employer. Employment applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged. In addition, applications for positions that work with children must provide referees who can comment on their experience working with children. These roles also require a valid Working with Children Check and all roles require a National Criminal History Check.

When submitting your application, you will need to include:

• A cover letter to your application. This document is an introduction to your application and will generally include an outline as to why you have applied for the role;
• A current resume with a minimum of two current referees;
• A letter stating how you meet the key selection criteria, providing evidence that clearly demonstrates what you have achieved in relation to the position. It is helpful to use each selection criteria as a heading and then explan how your skills and experience meet that criterion.