Broker Support & Loan Processing Specialist

HSA Finance Partners; Caloundra; On-site; AUD 50,000 - 70,000; Full time

Job summary

HSA Finance Partners on the Sunshine Coast (Caloundra) is seeking a motivated Broker Support Officer to join our team. You’ll work directly with the Director across loan processing, client support and day-to-day operations.

This role suits someone with residential lending or broker support experience who wants to move into commercial and asset finance. Training will be provided; you’ll bring attention to detail, a collaborative mindset and a proactive problem-solving approach.

Qualifications

• Experience in loan processing, broker support or banking.
• Residential lending experience preferred.
• Strong communication and organisational skills.
• High attention to detail and ability to manage multiple priorities.

Responsibilities

• Process loan applications from submission through to settlement.
• Liaise with clients, lenders, solicitors and accountants.
• Follow up outstanding documents and requirements.
• Manage CRM and sales pipeline.
• Coordinate inbox and diary.
• Prepare lender submissions and supporting documents.
• Contribute to improving systems and workflows.

Skills

Loan processing

Broker support

Banking experience

Communication skills

Organisational skills

Attention to detail

Proactive

Tools

CRM

Job description

HSA Finance Partners on the Sunshine Coast (Caloundra) is seeking a motivated Broker Support Officer to join our team. You’ll work directly with the Director across loan processing, client support and day-to-day operations.

This role suits someone with residential lending or broker support experience who wants to move into commercial and asset finance. Training will be provided; you’ll bring attention to detail, a collaborative mindset and a proactive problem-solving approach.