Brisbane Security Control Room Operator - 24/7

Australian Concert & Entertainment Security; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Uniform provided

Internal RTO training

Career progression opportunities

AI for risk reporting training

Transport accessible sites

Job summary

ACESGroup in Brisbane is seeking an experienced Security Control Room Operator to join our team at South Bank. The role focuses on monitoring CCTV and security systems, providing professional service in a dynamic, crowded environment and coordinating incident responses.

You will support client requirements while upholding ACESGroup standards and safety procedures. The position requires a QLD security licence, RSA competency, first aid, and the ability to work a 24/7 rotating roster.

Qualifications

• Experience in site security operations and public event environments is preferred.
• Ability to monitor live feeds and coordinate rapid incident response.
• Strong written and verbal communication, with professional presentation.

Responsibilities

• Monitor CCTV and security systems from the control room.
• Conduct regular patrols and respond to incidents as needed.
• Provide customer assistance and welfare support for vulnerable people.
• Maintain logs, reports, and escalate incidents to management.
• Operate ACESGroup technology platforms to support safety and reporting.

Skills

CCTV monitoring

Security operations

Clear communication

Reliability

Punctuality

Driver licence

Tools

CCTV systems

Digital reporting platforms

Job description

ACESGroup in Brisbane is seeking an experienced Security Control Room Operator to join our team at South Bank. The role focuses on monitoring CCTV and security systems, providing professional service in a dynamic, crowded environment and coordinating incident responses.

You will support client requirements while upholding ACESGroup standards and safety procedures. The position requires a QLD security licence, RSA competency, first aid, and the ability to work a 24/7 rotating roster.