Brisbane Retail Service Consultant - Tech & Customer Expert

Singtel Group; Brisbane; In loco; AUD 45.000 - 58.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounts

Connected Days

Counselling services

Parental leave

Wellbeing support

Descrizione del lavoro

Optus Brisbane City is seeking a Retail Service Consultant to deliver standout customer experiences in a busy, friendly environment. You’ll develop product knowledge across tech solutions and help customers find personalised, practical solutions.

Join a supportive team that values integrity, collaboration, and service excellence. This full-time role offers a vibrant retail setting, learning opportunities, and wellbeing benefits to support your day-to-day success.

Competenze

• Customer-first mindset with strong communication.
• Ability to listen and resolve issues calmly.
• Willingness to learn technology products and explain them clearly.

Mansioni

• Be the face of Optus, delivering standout customer experiences with optimism and care.
• Build product knowledge across the full range of tech solutions and explain simply.
• Understand customer needs and deliver personalised, practical solutions.
• Support customers through inquiries with empathy and clear communication.
• Contribute to a welcoming, customer-first store environment with the team.
• Stay adaptable and help keep the store running smoothly during busy periods.

Conoscenze

Customer focus

Active listening

Tech explanation

Problem solving

Descrizione del lavoro

Optus Brisbane City is seeking a Retail Service Consultant to deliver standout customer experiences in a busy, friendly environment. You’ll develop product knowledge across tech solutions and help customers find personalised, practical solutions.

Join a supportive team that values integrity, collaboration, and service excellence. This full-time role offers a vibrant retail setting, learning opportunities, and wellbeing benefits to support your day-to-day success.