Customer-Focused Retail Tech Advisor

Optus; Brisbane; Sur place; AUD 41 000 - 55 000; Plein temps

Avantages offerts par ce poste

25% off Optus products

Discounts with retail partners

Counselling support services

Flexible rosters

Résumé du poste

Optus Brisbane Airport is seeking a Full Time Retail Service Consultant to deliver standout customer experiences and help customers explore our tech products with clarity. Bring your energetic, friendly personality to every interaction and help create a welcoming, helpful environment at the airport.

Join a collaborative team that values customer care, flexible rosters, and wellbeing support. You’ll be encouraged to grow, share knowledge, and provide personalised solutions that make customers

Qualifications

• Experience in delivering exceptional customer service.
• Ability to explain tech products in simple terms.
• Empathy and active listening.
• Calm under pressure with a practical approach.

Responsabilités

• Be the face of Optus, delivering standout customer experiences.
• Explore our range of tech products and services and explain them clearly.
• Identify customer needs and offer personalised solutions.
• Foster a warm, welcoming store environment.

Connaissances

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Description du poste

Optus Brisbane Airport is seeking a Full Time Retail Service Consultant to deliver standout customer experiences and help customers explore our tech products with clarity. Bring your energetic, friendly personality to every interaction and help create a welcoming, helpful environment at the airport.

Join a collaborative team that values customer care, flexible rosters, and wellbeing support. You’ll be encouraged to grow, share knowledge, and provide personalised solutions that make customers