Brisbane Heavy Equipment Service Coordinator

United Equipment; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

5 weeks leave

9-day fortnight option

Career growth opportunities

United Rewards

Onsite parking

Employee Assistance Program

Annual salary reviews

Uniforms

Job summary

United Equipment Brisbane is seeking a Customer Service Representative to support service operations at our Brisbane branch. You will help maintain relationships across heavy truck rental, sales, and aftermarket, coordinating quotations and service processes to ensure smooth day-to-day operations.

In this role you will communicate with customers, issue quotations, and support service teams. The position offers flexible leave arrangements and career growth opportunities within a national company.

Qualifications

• Excellent customer service and communication skills.
• Professional presentation and approach.
• Previous experience in customer service and/or sales.
• Knowledge of material handling equipment.
• Proven ability to meet targets and achieve results.
• Experience across service functions.

Responsibilities

• Prepare, issue, and follow up equipment repair quotations to achieve acceptance.
• Investigate and resolve customer issues, delivering high-quality service outcomes.
• Maintain regular customer contact to build and strengthen long-term relationships.
• Assist across service teams with day-to-day operational support.
• Accurately record and document customer enquiries, quotations, and service activity.

Skills

Customer service

Professionalism

Sales experience

Material handling equipment

Targets & results

Service functions

Job description

United Equipment Brisbane is seeking a Customer Service Representative to support service operations at our Brisbane branch. You will help maintain relationships across heavy truck rental, sales, and aftermarket, coordinating quotations and service processes to ensure smooth day-to-day operations.

In this role you will communicate with customers, issue quotations, and support service teams. The position offers flexible leave arrangements and career growth opportunities within a national company.