Brisbane Contact Centre: Customer Service & Sales

National Storage; Brisbane; On-site; AUD 50,000 - 80,000; Full time

Benefits offered by this job

Career progression

Wellbeing support

WellNS Wallet

Staff discounts

Parental leave

Job summary

National Storage in Brisbane CBD is seeking a driven Customer Service & Sales Representative to join our Contact Centre. You'll engage with customers across phone, email and webchat, deliver excellent service, and promote our storage solutions.

This full-time role offers training, a supportive team environment and opportunities to hit sales targets while developing your customer-care and product knowledge within a multinational company.

Qualifications

• Experience in contact centre sales and customer service.
• Ability to meet sales targets and maintain high call quality.
• Strong written and verbal communication.
• Able to work in a team and autonomously.

Responsibilities

• Coordinate and respond to customer enquiries across phone, email and webchat.
• Provide information and professional advice to meet customer needs.
• Promote National Storage products to increase conversions.
• Build relationships with Storage Centre teams.
• Achieve sales targets and maintain high call quality.

Skills

Customer service

Sales experience

Communication

Teamwork

Multitasking

Job description

National Storage in Brisbane CBD is seeking a driven Customer Service & Sales Representative to join our Contact Centre. You'll engage with customers across phone, email and webchat, deliver excellent service, and promote our storage solutions.

This full-time role offers training, a supportive team environment and opportunities to hit sales targets while developing your customer-care and product knowledge within a multinational company.