Breakfast Attendant

Wests Group Australia; Newcastle City Council; On-site; AUD 34,440,000 - 44,083,000; Full time

Benefits offered by this job

Wellbeing Leave

Paid parental leave

Discounted meals for staff

Gym membership discount

Job summary

The Wests Group Australia in Newcastle is seeking a friendly Casual Breakfast Attendant for Wests New Lambton. You will greet guests, take orders, and assist with cafe service to help start guests' day positively.

You will work across a 7-day roster including early mornings, with barista duties and payment handling as part of busy service periods.

Qualifications

• Experience in food and beverage environment.
• Barista skills or experience with coffee/hot beverages preferred.
• Flexible across a 7-day roster including early mornings and holidays.

Responsibilities

• Provide warm, professional service to hotel guests and visitors

Skills

Customer service

Barista skills

Teamwork

Flexible hours

Education

High school diploma

Tools

POS system

Job description

About the Position

Breakfast on the Terrace is the breakfast dining experience at Wests New Lambton, welcoming hotel guests and visitors with great food, quality coffee and genuine service. We are looking for a friendly and reliable Casual Breakfast Attendant to help create a positive start to our guests' day.

This is a front-of-house role suited to someone who enjoys working with people, takes pride in delivering exceptional service, and thrives in a busy team environment.

What You'll Be Doing

• Providing warm and professional service to hotel guests and visitors
• Taking orders and assisting guests with menu enquiries
• Preparing coffees and other hot beverages
• Delivering food and beverages efficiently and accurately
• Operating tills and handling payments
• Maintaining high standards of cleanliness and presentation
• Following food safety, hygiene and RSA requirements
  Clearing and resetting tables to ensure a welcoming dining environment

About You

You'll bring a positive attitude, strong customer service skills and a genuine passion for hospitality. Previous restaurant, café or table service experience will be highly regarded.

Ideally, you'll have:

• Experience in a food and beverage, café or restaurant environment
• Barista skills or experience preparing coffee and hot beverages
• A friendly and approachable personality
• The ability to work efficiently during busy service periods
• A strong focus on teamwork and guest experience
• Attention to detail and pride in your work

Availability

This is a casual position requiring flexibility across a 7-day roster including:

• Early morning breakfast shifts
• Public holidays
• Peak trading periods, including school holidays and summer

As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group.

About us

The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.

Being an employee of The Wests Group will give you access to the following perks and benefits:

• Wellbeing: First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, Community Care leave and Employee assistance programs (EAP).
• Career: Certificate III in Hospitality, paid traineeships, and leadership programs.
• Financial: Paid parental leave, 17.5% annual leave loading, above-award wages and penalty rates, plus 40% off meals for club employees.
• Lifestyle: Discounted gym membership for $25/month per month (including your partner), discounted NIB Health Insurance, savings on Reflections Holiday Parks, and discounted accommodation at our three hotels - The Executive, The Gateway, and The Anchorage Hotel & Spa.

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.