Bistro Server

Wests Group; Nelson Bay; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Wellbeing leave

Paid traineeships

Leadership programs

40% off meals

Discounted gym membership

Job summary

The Wests Group Australia’s Nelson Bay site is seeking a part-time Bistro Server / Food Court Waitperson to join our front-of-house team. This casual role covers service across our food outlets and supports functions and events, with emphasis on delivering excellent member and guest experiences.

You should bring café or fast-food experience, strong interpersonal and teamwork skills, and the ability to work under pressure.

Qualifications

• Previous café or fast food experience preferred.
• Ability to work in a team and strong interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Comfort with handling tills and cash balancing.

Responsibilities

• Provide friendly and efficient service to members and guests.
• Assist with clearing and cleaning of tables.
• Operating and balancing of tills.
• Assist with food preparation.
• Barista duties.
• Ensuring hygiene and safe food handling practices are followed.

Skills

Customer service

Interpersonal skills

Teamwork

Problem solving

Job description

About the position

Our Wests Nelson Bay site is currently seeking a part time Bistro Server / Food Court Waitperson to join the team. This casual opportunity is responsible and key to our front of house catering operations across our food outlets, and will assist with functions and events across the property. Providing outstanding customer service, daily activities will include:

• Provide friendly and efficient service to members and guests
• Assist with clearing and cleaning of tables
• Operating and balancing of tills
• Assist with food preparation
• Barista duties
• Ensuring hygiene and safe food handling practices are followed

This position will require availability to work on Friday nights, weekends as well as good availability through the week. Our seasonal peaks run through summer, public holiday and school holiday periods, availability during seasonal peaks is essential.

As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group.

About you

You are someone who can work under pressure while at all times ensuring that our current high standards are met. Ideally you will have previous experience in a café or fast food environment. Along with good work ethics, you will have the ability to work in a team environment and excellent interpersonal skills. Your excellent customer service skills and problem solving ability will have you thriving in this position.

About us

The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.

Perks & benefits

Being an employee of The Wests Group will give you access to the following perks and benefits:

• Wellbeing: First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, Community Care leave and Employee assistance programs (EAP).
• Career: Certificate III in Hospitality (SIT30622 Certificate III in Hospitality (JobReady - Culinary) | Allara Learning), paid traineeships, and leadership programs.
• Financial: Paid parental leave, 17.5% annual leave loading, above-award wages and penalty rates, plus 40% off meals for club employees.
• Lifestyle: Discounted gym membership for $25/month per month (including your partner), discounted NIB Health Insurance, savings on Reflections Holiday Parks, and discounted accommodation at our three hotels - The Executive, The Gateway, and The Anchorage Hotel & Spa.

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.