Beverage Attendant

Wests Group; Newcastle City Council; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Wellbeing Leave

Flexible work options

Paid parental leave

Discounted meals

Gym membership discount

Health insurance discount

Accommodation discounts

Job summary

The Wests Group Australia is seeking a customer-focused individual to join our Bar and Gaming team in Nelson Bay on a casual basis. You will deliver quality service to members and guests in indoor and outdoor spaces, with RSA & RCG certifications required.

Responsibilities include beverage prep, serving, operating TAB and Keno terminals, till operation and cash handling, plus clearing and resetting workstations.

Qualifications

• Customer service experience in hospitality.
• Cash handling and till operation.
• Beverage preparation and service.
• Experience with TAB/Keno or similar terminals is a plus.

Responsibilities

• Provide friendly customer service.
• Prepare and serve beverages.
• Operate TAB and Keno terminals.
• Clean and tidy workstation and equipment.
• Operate tills and handle cash.
• Collect glasses and return to bar areas for cleaning.

Skills

Customer service

Cash handling

Beverage service

Point of sale

Team player

Education

RSA & RCG certifications

Job description

About the position

Our Bar and Gaming team play an important part to our Club operations. Wests Nelson Bay currently have a casual opportunity available for a customer focused individual. Wests Bar and Gaming operations provide quality service to our members and guests in both indoor areas and thoughtfully appointed outdoor spaces, including designated smoking areas.

Key responsibilities include:

• Provide friendly customer service
• Preparation and service of beverages
• Operation of Tab and Keno terminals
• Cleaning of workstation and equipment
• Operation of tills and cash handling
• Collect glasses from the floor and return to bar areas for cleaning

This position will require availability to work across a 7-day rotating roster. As this position is key during peak periods for our venues, shifts are rostered from the evening through to early hours of the morning. Our seasonal peaks run through summer, public holiday and school holiday periods, availability during seasonal peaks is essential.

Certifications required: RSA & RCG

As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group.

About you

You will have a passion for delivering high quality service and putting members first. You will thrive in providing a unique experience to enhance the overall entertainment experience for our members and guests. Working nights and weekends fits with your work/life balance. Large team environments appeal to you and you enjoy working with people.

About us

The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.

Being an employee of The Wests Group will give you access to the following perks and benefits:

• Wellbeing: First Nations Cultural Leave, annual Flu shot, Wellbeing Leave, flexible work options, employee assistance programs
• Career: Cert III in Hospitality, paid traineeships, leadership programs
• Financial: Paid parental leave, annual leave loading, above award wages & penalty rate, 40% discount off meals for club employees!
• Lifestyle: Discounted gym membership of $25/month (+ your partner), discounted NIB Health Insurance, discounted Reflections Holidays Parks, discounted accommodation at our 3 hotels -The Executive, The Gateway & The Anchorage Hotel & Spa!

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.