Branch Manager; Warrawong

IMB Bank; Warrawong; Vor Ort; AUD 120.000 - 150.000; Vollzeit

Benefits dieser Stelle

Great training and onboarding

Career development opportunities

Diversity and wellbeing culture

Wellbeing days

Friendly and collaborative team

Product concessions

Purchased annual leave

Zusammenfassung

IMB Bank in Warrawong is seeking a Branch Manager who combines lending expertise with strong leadership to deliver exceptional member experiences. You will lead a high‑performing team, grow a thriving local business, and build lasting connections with the Warrawong community to help members achieve their goals.

As a hands‑on lender leader, you will drive lending growth, manage the end‑to‑end loan process from interviews to assessment and settlement, and provide flexible service across

Qualifikationen

• Proven experience in achieving lending growth and managing residential home loans.
• Leadership experience with coaching and developing teams.
• Experience in banking or customer-focused environments.
• Strong communication and interpersonal skills.
• Proactive business development and networking abilities.
• Sound understanding of regulated environments.

Aufgaben

• Drive lending growth and create exceptional member outcomes.
• Manage loan process from interview to approval.
• Serve members face-to-face, digitally, and by phone.
• Generate new lending opportunities through business development.
• Lead and coach a small team to achieve growth objectives.
• Create a positive customer-focused culture.
• Identify opportunities to support members and small businesses.
• Build relationships with members, referral partners, and local networks.
• Oversee day-to-day branch operations and regulatory compliance.
• Collaborate with IMB network to deliver positive outcomes.

Kenntnisse

Lending growth

Team leadership

Residential home loans

Business development

Networking

Relationship management

Communication skills

Regulatory compliance

Jobbeschreibung

• Lead a passionate team committed to delivering exceptional member experiences
• Grow a successful local business while making a genuine difference in your community
• Drive lending growth whilst building strong community connections to help members achieve their goals

At IMB Bank, we believe banking is about people. Every day, we help our members achieve important life milestones, whether that's buying a home, growing a business, saving for the future, or improving their financial wellbeing.We're looking for a customer-focused Branch Manager who combines strong lending expertise with proven leadership capabilities. As a key member of our Retail Network leadership team, you'll create an outstanding customer experience, support your team to succeed, and help grow our presence within the Warrawong community.

About the Role

This is a hands-on "lender leader" role where you'll be responsible for growing a successful local business by leading a high-performing team while making a genuine difference in your community. Responsibilities include:

• Drive lending growth, build referral networks and create exceptional member outcomes
• Managing the loan process from completing loan interviews, processing applications through to assessment and approval
• Being prepared to serve member needs how they want to engage with IMB; including local face to face members, digitally driven interactions and phone calls.
• Generating new lending opportunities through proactive business development activities
• Leading, coaching and developing a small team to achieve lending, deposit, service, business and employee growth objectives
• Creating a positive, customer-focused culture that helps more members achieve home ownership
• Proactively identifying opportunities to support members and small businesses with lending and broader banking solutions
• Building relationships with members, referral partners, local businesses and community networks
• Managing day-to-day branch operations and ensuring compliance with regulatory and risk requirements
• Working collaboratively with colleagues across the broader IMB network to deliver positive outcomes for members

About You

You are a relationship builder, lending specialist and people leader who is passionate about helping members succeed.

• Proven experience in achieving lending growth and writing and managing residential home loans from application to settlement
• Leadership experience with a strong track record of coaching, motivating and developing teams
• Experience within banking, financial services, or a customer-focused environment
• A genuine passion for customer service and building long-term relationships
• Strong business development and networking skills
• Excellent communication and interpersonal skills
• A proactive approach to identifying opportunities and supporting business growth
• Sound understanding of operating within a regulated environment.

Why IMB?

For more than 145 years, IMB Bank has been helping our members and communities be better off. As a member-owned organisation, we're committed to creating positive experiences for our members while supporting our people to grow and thrive. Benefits include:

• Great training and onboarding
• Genuine career pathways and professional development opportunities
• A supportive culture that promotes diversity, inclusion and wellbeing
• Designated wellbeing days
• Friendly and collaborative team environment
• Product concessions
• Purchased annual leave