Branch Leader — Sales, Service & Operations

Coates; Newcastle-Maitland; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Employee discounts

Wellbeing program

Additional leave

Novated leasing

Salary sacrifice

Paid Parental Leave (12 weeks)

Volunteering opportunities

Job summary

Coates Maitland is seeking a permanent full-time Branch Manager to lead a high-performing team at our Maitland branch. You will drive sales, service delivery and branch performance while ensuring safety and cost control for transport operations.

The role requires strong leadership, customer focus and a track record of delivering KPIs. Join us to contribute to a values-driven culture with development pathways and benefits.

Qualifications

• Experience in sales and operations management.
• Proven track record leading a team to achieve targets.
• Strong customer service focus with KPI delivery.
• Excellent communication and interpersonal skills.

Responsibilities

• Ensure the safety of your team and Coates customers.
• Manage day-to-day operations of the Maitland site.
• Oversee cost control for the transport side of the Maitland Branch.
• Oversee load and unload activities.
• Create optimal solutions for customers.

Skills

Sales leadership

Team leadership

Customer service KPIs

Commercial acumen

Communication

MS Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Coates Maitland is seeking a permanent full-time Branch Manager to lead a high-performing team at our Maitland branch. You will drive sales, service delivery and branch performance while ensuring safety and cost control for transport operations.

The role requires strong leadership, customer focus and a track record of delivering KPIs. Join us to contribute to a values-driven culture with development pathways and benefits.