General Manager-WA Operations

Pacific Hoseflex Pty Ltd; Perth; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Company vehicle

Senior leadership role

Growth strategy influence

Continuous improvement focus

Team development & coaching

Accountsability & autonomy

Job summary

Pacific Hoseflex Pty Ltd is seeking a senior leader to run the Western Australia branch. You will own profitability and safety while building a capable local team across operations, sales, service and production.

The role requires strategic planning, strong financial oversight and a focus on customer partnerships with key sectors including oil & gas and industrials. You will implement growth initiatives, lead continuous improvement, and ensure compliance with WHS and quality standards.

Qualifications

• Experience leading a branch or autonomous business unit.
• Strong commercial and financial capability including budget management and forecasting.
• Ability to coach and develop teams for performance outcomes.
• Experience in oil and gas, LNG, energy, resources or industrial sectors is valued.

Responsibilities

• Own branch performance across operations, safety, quality and team leadership.
• Develop and execute branch business plans supporting revenue growth and profitability.
• Manage budgets, labour costs and forecasting performance.
• Lead, coach and develop team members to drive accountability.
• Oversee day-to-day operations including customer service, scheduling, production and stock control.
• Build relationships with customers, suppliers and internal stakeholders.
• Promote WHS, environmental and quality compliance across the branch.
• Drive Lean, 5S and process improvement to boost productivity and profitability.
• Develop WA growth strategy aligned with national objectives.
• Expand relationships with oil, gas, energy and industrial customers.

Skills

Branch leadership

P&L accountability

Strategic planning

Stakeholder management

Lean & 5S

Education

Business/Engineering/Manufacturing/Leadership degree

Job description

Pacific Hoseflex is a third-generation Australian owned and operated company, recognised as an industry leader in engineering fluid transfer solutions for a wide range of industries. Located in Cockburn Central, we design and manufacture high-quality fluid transfer products and solutions that meet the highest performance and safety standards.

About the Opportunity

Lead the Western Australian operations of an established Australian manufacturer and supplier supporting the oil and gas, energy, resources and industrial sectors. This senior leadership role has responsibility for branch profitability, operational performance, customer growth, safety and the development of a capable local team.

You will be given the autonomy and support to strengthen the branch’s commercial performance, develop its people and build a scalable operation capable of supporting continued growth across Western Australia’s energy and resources markets.

Benefits of working at Pacific Hoseflex

• Competitive salary and fully maintained company vehicle
• Senior leadership role with genuine ownership of branch performance and business outcomes.
• Opportunity to influence strategy, operational improvement and commercial growth within an established Australian manufacturing business.
• Supportive senior leadership team with a focus on accountability, collaboration and continuous improvement.
• Varied role combining operations, people leadership, customer relationships, financial performance and process improvement.
• Chance to lead and develop a capable team while building a positive, safety-focused and performance-driven branch culture.
• Genuine decision-making authority to set Branch priorities, allocate resources and make timely operational and commercial decisions within agreed budgets, policies and national business objectives.

How You’ll Make a Difference

Leading a multidisciplinary small team across sales, customer service, operations, production, warehousing and administration, you will have end-to-end accountability for the performance and continued development of the WA operation.

Reporting to the Operations Director, your main responsibilities will include but are not limited to:

• Taking ownership of branch performance across operations, financial outcomes, customer service, safety, quality and team leadership.
• Developing and executing branch business plans that support revenue growth, operational capacity, profitability and long-term sustainability.
• Managing budgets, labour costs, operating expenditure and forecasting performance.
• Leading, coaching and developing team members while building a positive, accountable and performance-focused culture.
• Overseeing day-to-day branch operations, including customer service, quoting, purchasing, scheduling, production, stock control, dispatch and administration.
• Building strong relationships with customers, suppliers and internal stakeholders to improve service, responsiveness and commercial outcomes.
• Promoting strong WHS, environmental, quality, risk management and compliance practices across the branch.
• Driving continuous improvement, Lean, 5S and process improvement initiatives to improve productivity, quality, efficiency and profitability.
• Developing and executing the WA growth strategy in alignment with national business objectives.
• Expanding relationships with oil and gas, energy, resources and major industrial customers.
• Maintaining a visible sales pipeline and improving revenue, gross margin, customer retention and market penetration.
• Identifying new markets, products, services and strategic partnership opportunities.
• Regional or interstate travel is expected in maintaining senior relationships with key customers

About You

As the successful candidate, you will have:

• Leadership experience within oil and gas, LNG, energy, resources, engineered products or industrial services will be highly regarded.
• Proven experience leading a branch, business unit, manufacturing site, operational division or similar autonomous function.
• Strong commercial and financial capability, including profit and loss accountability, budget management, cost control, forecasting and reporting.
• A confident leadership style with the ability to coach, develop, engage and hold teams accountable for performance outcomes.
• Operational leadership experience in manufacturing, industrial, production, customer service, distribution or a related environment.
• Strong planning, problem-solving, communication, stakeholder management and decision-making skills.
• The ability to use operational, financial, safety, quality and customer data to identify trends, solve problems and drive measurable improvement.
• Working knowledge of WHS, environmental, quality and compliance requirements in an operational or industrial environment.
• Experience implementing Lean, 5S, continuous improvement, process improvement or system-based initiatives.

Relevant qualifications in Business, Engineering, Manufacturing, Leadership or a related discipline are desirable, although equivalent senior operational and commercial experience will also be highly regarded.

If you are an experienced operational and commercial leader who understands the expectations of the oil and gas, energy or industrial sectors, we would like to hear from you. Please apply with your resume and a brief covering letter outlining your relevant industry and branch leadership experience.

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Do you have experience as a Branch Manager or General Manager?
• Do you have experience in growing a financially sustainable business?
• Do you have the legal right to work in Australia?
• Are you able to travel domestically for this role when required?

Manufacturing 11-50 employees

Pacific Hoseflex helps clients design and manufacture fluid transfer products to ensure their facilities and systems operate at full capacity.

Our modern manufacturing facilities span across Western Australia, Queensland and Victoria and we are successfully producing products which are distributed throughout Australia and globally. 6 Sigma techniques are used to ensure processes are carried out in the most efficient manner, allowing clients receive the highest quality product.

Pacific Hoseflex helps clients design and manufacture fluid transfer products to ensure their facilities and systems operate at full capacity.

Our modern manufacturing facilities span across Western Australia, Queensland and Victoria and we are successfully producing products which are distributed throughout Australia and globally. 6 Sigma techniques are used to ensure processes are carried out in the most efficient manner, allowing clients receive the highest quality product.

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Perks and benefits

• Workplace Culture
• Highly Supportive, Team-Oriented Business Leadership Program
• Regular Social Events
• Two-Week Shutdown Over the Christmas Holidays
• Unbeatable Lifestyle