Branch Manager

ARC - The Australian Reinforcing Company; Mackay Regional; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Generous parental leave

Long service leave access

Employee benefits program

Learning opportunities

Corporate health insurance rates

Job summary

A local reinforcing supplier in Mackay is seeking a Branch Manager to lead operations while ensuring safety and profitability. This hands-on role involves leading a small team, managing P&L responsibilities, and driving sales growth across various market segments. Ideal candidates will have a background in operations within industrial settings, a strong safety mindset, and the ability to foster customer relationships. The position offers a competitive salary with additional benefits.

Qualifications

• Experience leading operations within manufacturing or logistics is preferred.
• Strong background in safety systems and standards.
• Ability to manage sales and customer relationships effectively.
• Commercial understanding with operational and financial balance.
• Ability to prioritize in complex environments.

Responsibilities

• Lead a high-performing team with a strong safety culture.
• Drive sales and customer growth in key market segments.
• Manage P&L accountability, from cost control to inventory.
• Oversee daily production to meet operational targets.
• Ensure compliance with safety and environmental standards.
• Implement local business strategies aligned with regional initiatives.
• Support consistent service delivery through training and processes.
• Build relationships with customers and stakeholders.

Skills

Leadership in manufacturing or logistics

Safety-first mindset

Sales management

Commercial acumen

Team management in fast-paced environments

Job description

Branch Manager (ARC Mackay)

As Branch Manager of ARC Mackay, you will take full ownership of the branch’s people, performance, safety and profitability. This hands‑on leadership role balances operational excellence with sales growth, customer engagement and strong financial outcomes. You will lead the branch in line with targets while maintaining a safe, efficient, high‑performing operation.

Working closely with regional leadership and internal support teams, you are accountable for delivering daily operational outcomes while positioning the branch for sustainable growth across residential, commercial and industrial market segments.

This role offers a competitive base salary + TOT package + Remote Living Allowance + Super and company benefits.

Key Responsibilities

• Lead and develop a small, high‑performing team with a strong safety and customer‑first culture
• Drive new sales and customer growth across key market segments
• Full P&L accountability, including cost control, margins, debtors and inventory management
• Oversee daily production and distribution plans to meet operational targets
• Champion safety by leading from the front and ensuring compliance with OHS, environmental and regulatory standards
• Implement local business strategies aligned to regional plans and initiatives
• Embed systems, processes and training to support efficient, consistent service delivery
• Build strong relationships with customers, suppliers, contractors and internal stakeholders

Qualifications & Experience

• Demonstrated experience leading operations within manufacturing, industrial or logistics settings (branch or site leadership experience highly regarded)
• A strong safety‑first mindset, with experience in businesses where safety systems, standards and accountability are embedded
• Sales and customer management experience, or the ability to quickly develop capability in either sales or product knowledge
• Commercial acumen with the ability to balance operational performance, people leadership and financial outcomes
• Experience managing teams in complex, fast‑paced environments with competing priorities

Note: While candidates with direct industrial branch management experience will be highly regarded, this role is best suited to someone whose background reflects strong operational leadership and safety exposure rather than a purely sales‑focused or non‑industrial environment.

Key Central Benefits

• Generous parental leave: 20 weeks paid primary carer leave and 3 weeks paid partner leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the primary carer during the period of unpaid parental leave for eligible employees (limitations apply).
• Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
• Employee Benefits Program: Discounts for employees, friends and family on a wide range of products and services from brands such as Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.
• Accessible learning available to everyone: InfraBuild Learn360 provides every InfraBuild employee with self‑directed learning opportunities, supported by a variety of resources to enhance learning.
• Corporate rates for private health insurance: Nib Health Insurance offers discounted cover for employees.

About Us

ARC is a local supplier of steel reinforcing that Australians have trusted for more than 100 years. With a proud history of innovation, supported by the largest branch distribution network in Australia, ARC provides a localised service adapted to communities, towns and cities from Tasmania to Townsville and everywhere in between.

ARC is a brand of InfraBuild, Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. InfraBuild provides solutions for commercial and residential construction, large‑scale and nation‑building infrastructure as well as our primary producers and rural sectors. With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

Why Work Here?

• Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon‑neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations.
• Work well – live better: We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture that values you as a whole person – where family extends to the workplace and your well‑being matters.
• Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged – it’s expected.

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.

It is our ambition to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia’s tomorrow.

We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: General Business, Management, and Manufacturing
• Industries: Wholesale Building Materials, Construction, and Primary Metal Manufacturing
• Location: Mackay, Queensland, Australia