Branch Leader: Drive Growth & Service Excellence

Master Hire; Morayfield; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Ongoing training

Career progression

Supportive team culture

Job summary

Master Hire Morayfield is seeking a Branch Manager to lead and optimise the performance of the Morayfield branch. You will drive commercial outcomes, lead a growing team, ensure operational excellence, safety and outstanding customer service.

You will oversee fleet management, logistics, service delivery and budget forecasting while identifying new business opportunities and maintaining strong customer relationships within a fast-paced hire industry.

Qualifications

• Proven experience in a Branch Manager or similar leadership role with strong commercial acumen.
• Experience managing operational performance, including fleet, logistics, or service delivery.
• Financial literacy, with the ability to interpret reports and manage budgets effectively.
• Excellent communication and interpersonal skills.
• Experience in the hire, construction, or related industry is highly regarded.

Responsibilities

• Lead, coach, and develop a high-performing team to achieve operational, safety, and customer service excellence.
• Oversee all aspects of branch operations including fleet management, equipment logistics, and service delivery.
• Drive revenue growth through customer relationships, sales initiatives, and identifying new business opportunities.
• Manage branch financial performance including budgeting, forecasting, and cost control.
• Ensure compliance with safety standards, company policies, and accurate documentation processes.

Skills

Leadership

Team development

Customer focus

Communication

Problem solving

Organisational skills

Interpersonal skills

Job description

Master Hire Morayfield is seeking a Branch Manager to lead and optimise the performance of the Morayfield branch. You will drive commercial outcomes, lead a growing team, ensure operational excellence, safety and outstanding customer service.

You will oversee fleet management, logistics, service delivery and budget forecasting while identifying new business opportunities and maintaining strong customer relationships within a fast-paced hire industry.