Branch Lead - Member Engagement & Partnerships

ACS (Australian Computer Society); Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible Hybrid Work

Professional Development

Inclusive leave policies

Job summary

ACS (Australian Computer Society) is seeking a Branch Manager to lead regional engagement and drive branch priorities across Australia. You will influence outcomes, coordinate local activities, and strengthen member participation by connecting members with ACS opportunities.

The role focuses on relationship building, governance through branch activity, and collaboration with volunteers, committees and ACS owners to deliver value for members and the wider technology community.

Qualifications

• Experience in member, customer, community or stakeholder relations.
• Strong interpersonal and communication skills.
• Ability to build rapport with diverse people.
• Translate priorities into coordinated local action including events and projects.
• Strong customer service orientation with ability to convert engagement into participation.
• Experience working with volunteers, committees or community groups.
• Solid organisation and reliable follow-through under pressure.

Responsibilities

• Coordinate day-to-day branch activity and provide practical support to BECs.
• Maintain local member connection and respond to basic enquiries.
• Support activation and coordination of local activities and events.
• Build relationships with BECs and coordinate information and follow-up.
• Identify and refer opportunities to ACS owners.
• Capture feedback and emerging issues from members and stakeholders.
• Collaborate across branches to align local activity with ACS priorities.

Skills

Relationship building

Interpersonal skills

Communication

Project coordination

Customer service

Team collaboration

Judgement & accountability

Job description

ACS (Australian Computer Society) is seeking a Branch Manager to lead regional engagement and drive branch priorities across Australia. You will influence outcomes, coordinate local activities, and strengthen member participation by connecting members with ACS opportunities.

The role focuses on relationship building, governance through branch activity, and collaboration with volunteers, committees and ACS owners to deliver value for members and the wider technology community.