Branch Engagement & Partnerships Lead

Australasian Society of Association Executives; Adelaide; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work environment

SkillsSoft online learning suite

MySFIA skills assessment

Engaging workplace culture

Complimentary ACS membership

NFP salary packaging

Employee Assistance Program (EAP)

Inclusive leave policies

Job summary

Australasian Society of Association Executives is seeking a Branch Manager to lead local branch activity, strengthen member engagement and coordinate with the Australian team. You will drive participation, manage relationships with the Branch Executive Committee and identify opportunities to grow impact for members and stakeholders.

The role focuses on building trust, delivering practical outcomes, and working across functions to align local priorities with ACS goals.

Qualifications

• Demonstrated experience in member, customer, community, stakeholder or relationship-focused work.
• Strong interpersonal and communication skills with ability to listen and give/receive feedback.
• Proven ability to build rapport and trust with diverse people.
• Ability to translate priorities into coordinated local action, including events and projects.

Responsibilities

• Coordinate day-to-day branch activity and provide practical support to BECs.
• Maintain local member connection, respond to basic enquiries and connect members with relevant ACS services and opportunities.
• Support the activation and coordination of agreed local activities and events.
• Build effective working relationships with BECs and provide information, coordination and follow-up.
• Identify and refer relevant membership, product, partnership and commercial opportunities to the appropriate ACS owner.
• Capture member, volunteer and stakeholder feedback, needs and emerging issues.
• Maintain branch information, reporting and escalation of local risks and issues.
• Work across the Australian branch team to align local activity with ACS priorities.

Skills

Member relationship

Interpersonal skills

Communication

Event coordination

Customer service

Volunteer collaboration

Organisation

Judgement & accountability

Cross-functional collaboration

Job description

Australasian Society of Association Executives is seeking a Branch Manager to lead local branch activity, strengthen member engagement and coordinate with the Australian team. You will drive participation, manage relationships with the Branch Executive Committee and identify opportunities to grow impact for members and stakeholders.

The role focuses on building trust, delivering practical outcomes, and working across functions to align local priorities with ACS goals.