Branch Coordinator – Hardware, Customer Service & Operations

Metcash; Caboolture; On-site; AUD 55,000 - 65,000; Full time

Job summary

Hardings Hardware in Caboolture is seeking a reliable Branch Coordinator to join on a full-time basis. This role balances office tasks with hands-on operations, supporting the Branch Manager and serving customers face to face.

The position operates a 38-hour roster across Monday to Friday (weekends when required) and involves handling enquiries, deliveries, and yard duties with occasional travel to the Gold Coast.

Qualifications

• Excellent communication skills both written and verbal with a team-first mindset.
• Strong work ethic and a can-do attitude with attention to detail.
• Comfort with Microsoft Office, especially Outlook and Excel.
• Forklift licence is a big plus but not essential.

Responsibilities

• Responding to customer enquiries and taking special orders.
• Ensuring compliance with regulatory and corporate policies.
• Picking and packing orders for timely delivery.
• Assisting tradies to ensure fast and efficient service.
• Replenishing stock and maintaining a clean, safe and organised work area.
• Travelling to the Gold Coast on the rare occasion.

Skills

Strong work ethic

Excellent communication

Team player

Attention to detail

Sense of urgency

Tools

Microsoft Office

Job description

Hardings Hardware in Caboolture is seeking a reliable Branch Coordinator to join on a full-time basis. This role balances office tasks with hands-on operations, supporting the Branch Manager and serving customers face to face.

The position operates a 38-hour roster across Monday to Friday (weekends when required) and involves handling enquiries, deliveries, and yard duties with occasional travel to the Gold Coast.