Branch Banking Advisor - Elevate Customer Experience

National Australia Bank Ltd.; Sydney; Hybrid; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Banking discounts

Extensive benefits

Flexible leave options

Job summary

National Australia Bank Ltd. is seeking a Branch Customer Advisor for the Hurstville location.

You will be the first point of contact, delivering a tailored customer experience and guiding customers through account openings, lending options, and everyday banking needs. You’ll showcase NAB’s Smarter Banking options to simplify and secure transactions, while upholding a customer-centric approach and contributing to a diverse, inclusive workplace.

Qualifications

• Passion for delivering quality, gold-class experiences for NAB’s diverse customers.
• Team player with keen eye for detail ensuring every transaction is efficient.
• Customer-centric thinking and appreciation for inclusion and diversity.

Responsibilities

• Support NAB’s Hurstville Branch as first contact; put customers at center.
• Identify suitable products/services: account opening, unsecured lending, and banking transactions.
• Demonstrate Smarter Banking options for customers; make banking simple, secure.

Skills

Customer focus

Attention to detail

Team player

Inclusion & diversity

Job description

National Australia Bank Ltd. is seeking a Branch Customer Advisor for the Hurstville location.

You will be the first point of contact, delivering a tailored customer experience and guiding customers through account openings, lending options, and everyday banking needs. You’ll showcase NAB’s Smarter Banking options to simplify and secure transactions, while upholding a customer-centric approach and contributing to a diverse, inclusive workplace.