Branch Banking Concierge: Customer Experience Leader

National Australia Bank; Thursday Island; On-site; AUD 54,000 - 70,000; Full time

Benefits offered by this job

Career development

Banking discounts

Leave benefits

Wellbeing & perks

Job summary

National Australia Bank is hiring a Branch Customer Advisor for the Thursday Island branch. You will be the first point of contact for customers, helping with account opening, unsecured lending, and banking transactions, and guiding customers toward Smarter Banking options for a simple, secure experience.

The role emphasizes customer obsession, teamwork, and inclusion. You’ll follow NAB’s tailored career development programs, enjoy banking discounts, and a range of benefits, with shifts to cover

Responsibilities

• Serve as the first point of contact for customers at the Thursday Island branch.
• Identify suitable products and services for customers: accounts, lending, and transactions.
• Promote Smarter Banking options for a simple, secure banking experience.

Job description

National Australia Bank is hiring a Branch Customer Advisor for the Thursday Island branch. You will be the first point of contact for customers, helping with account opening, unsecured lending, and banking transactions, and guiding customers toward Smarter Banking options for a simple, secure experience.

The role emphasizes customer obsession, teamwork, and inclusion. You’ll follow NAB’s tailored career development programs, enjoy banking discounts, and a range of benefits, with shifts to cover