Branch Customer Experience Advisor

NAB; Port Pirie; Presencial; AUD 50 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounts on NAB products and services

Career development programs

Wellbeing and other NAB perks

Resumo da oferta

NAB is seeking a Branch Customer Advisor to support the Whyalla branch, serving customers as the first point of contact and delivering a tailored banking experience. You will help customers with accounts, lending, and transactions, while demonstrating digital self-service options to make banking simpler and more secure.

The role emphasizes customer centricity, teamwork, and delivering gold‑standard service. Training in NAB benefits, career development, and inclusive work practices are included.

Qualificações

• Experience in delivering quality customer experiences.
• Strong attention to detail ensuring accuracy of transactions.
• Ability to work collaboratively in a team and adapt to customer needs.

Responsabilidades

• Serve as the first point of contact for customers at the Whyalla branch.
• Identify suitable NAB products and services for customers (accounts, lending, transactions).
• Demonstrate Smarter Banking options (self-service and digital) to simplify banking.

Conhecimentos

Customer service

Team player

Attention to detail

Descrição da oferta de emprego

NAB is seeking a Branch Customer Advisor to support the Whyalla branch, serving customers as the first point of contact and delivering a tailored banking experience. You will help customers with accounts, lending, and transactions, while demonstrating digital self-service options to make banking simpler and more secure.

The role emphasizes customer centricity, teamwork, and delivering gold‑standard service. Training in NAB benefits, career development, and inclusive work practices are included.